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<br />Exhibit A – Page 11 of 42
<br />visible soil has been removed. Entrance mats shall be lifted to remove soil and moisture underneath, and shall
<br />then be returned to the normal location after cleaning. No entrance mat shall be placed upon a damp or wet
<br />floor surface. Outside entrance mats shall be picked up and shaken to remove sand, dirt, dust, and any other
<br />debris.
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<br />6. Entrance Doors - Completely clean both sides of glass entrance door and windows immediately adjacent to
<br />the entrance doors. Spot clean both sides of the entrance door frames. After cleaning, the surface shall
<br />present a uniform appearance free of all smudges, fingerprints, stains, streaks, lint, etc.
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<br />7. Entrance Floors Inside - The surfaces shall be swept or dust-mopped prior to wet mopping to remove all
<br />loose soil and dust. All accessible areas shall be mopped to remove all soil, scuff marks, and non-permanent
<br />stains. After mopping, the floor shall have a uniform appearance with no streaks, film, swirl marks, detergent
<br />residue, mop strings or other evidence of soil. Baseboards shall be wiped to remove all splash marks.
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<br />8. Phone Booths/Pay Phones - Wipe receiver with germicidal cleaner, and dry with a clean dry cloth. Wipe all
<br />other surfaces and surrounding walls, doors, glass, etc. with appropriate cleaners. This includes all public
<br />phones located inside and outside the building on City property.
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<br />9. Drinking Fountains - Remove all streaks, smudges, stains, scales and other obvious soil from drinking
<br />fountains and entire cabinet. Disinfect all porcelain and metal surfaces including the orifice and drain. Stainless
<br />steel sections shall be polished with an appropriate cleaner.
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<br />10. Internal Building Surfaces and Walls - Remove smudges, fingerprints, pen marks, streaks, etc., from
<br />washable surfaces including brass, stainless steel, around light switches, doors, doorways, door handles and
<br />casings, telephone stations, interior glass (such as reception counters and reception windows), bulletin boards
<br />and display cases, laminated plastic surfaces, clear sections of office cubicles, kick and push plates, and
<br />vertical/horizontal blinds with a treated cloth. After cleaning, the surface shall present a uniform appearance
<br />free of all smudges, fingerprints, stains, streaks, lint, etc. Areas adjacent to entrance glass within buildings that
<br />lead into offices shall also be completely cleaned and restored free of soil and streaks.
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<br />11. Carpeted Areas - All carpeted areas shall be vacuumed free of all visible debris at every service (Goal for
<br />100% of all areas to be vacuumed a minimum of once per week). Prior to vacuuming, all surface litter such as
<br />paper, gum, rubber bands, paper clips, staples, etc., shall be picked up. Furniture and trash receptacles shall
<br />be moved, as necessary, to vacuum underneath. After vacuuming the floor, including corners, next to
<br />baseboards, and behind doors, it shall be free of all visible litter, soil, dust, and embedded grit.
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<br />12. Carpet Spot Cleaning - Carpets shall be checked daily for stains and gum. All dirty spots/stains/gum shall
<br />be treated with a carpet spot cleaning solution, following the direction of the manufacturer for the specific
<br />carpet and stain involved. After cleaning, the carpet shall be free from visible spots, gum and stains, and the
<br />nap should be brushed all in one direction. A single spot or stain is defined as an area with a definite
<br />continuous outline of a substance within the texture of the carpet (or less than 4 inches in diameter) that is not
<br />a part of the manufacturing process.
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<br />13. Non-Carpeted Floors - Pick or sweep up all surface litter such as paper, gum, rubber bands, paper clips,
<br />staples, spills, etc. Sweep or vacuum the entire area, including under chairs, trash receptacles, desks and
<br />other furnishings, behind doors, and corners, which are accessible prior to mopping. The entire area (100%)
<br />will be thoroughly dry-mopped or cleaned with appropriate solution, to remove dust, dry soil, and other surface
<br />debris every service. New installed tile flooring shall be sealed and waxed 48 hours after installation is
<br />completed.
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<br />14. Tables, Counters, Desks, Chairs, Sofas - Remove any non-permanent stains, spots, spills and pencil
<br />marks from tables, counters, and desks using a sponge or cloth dampened in mild detergent solution. The
<br />cleaning shall not be of such a degree as to remove the finish or leave abrasive marks. This includes all
<br />surface areas such as cabinets, bookcases, etc. that are empty. Chairs and sofas, where applicable, shall
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