Reso 2017-154 - Laserfiche WebLink

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A. The Contractor shall designate in writing to the City's Buildings Suporvisor, the name of the person assigned aetheContractor'oP jeCtK8anageTvvithfuUouU1orUvtoadnniniSt8rthebannonfLhiaoonbaot. The Contractor's Project Manager shall have the capability to receive complaints by telephone, pager, or e- mail to facilitate timely corrective actions. An answering service or answering machine Sho|| NOT be an acceptable means of contact for the Contractor's Project Manager. This representative eho|| be available Monday through Friday /:3UAyW through 5:00 PM. The Contractor's Project Manager shall be the contract supervisor. Two working supervisors are required during all shifts. The working supervisors shall verify the cleanliness of facilities prior to releasing Contractor personnel each day. Contractor shall meet in conference with the City's Buildings Supervisor 0rdesignee atatime to be specified for administration of work, including rSv\avv of inspection reports if requested. (City staff will be responsible for completing weekly inspection reports 0nall faci|itiea). AL 8 nnininnunn' inspection reports for the previous one-month period shall be reviewed by the City's Buildings Supervisor ordesignee and the Contractor's Project KAonagaratthahrstnneatingofthefo||ovvingnnonih. B. Personnel - Personnel employed by the Contractor shall be competent, trustworthy and properly trained for the work requirements. The Contractor and employees shall be required to comply with all applicable regulations of the City' as directed, and full cooperation ehg|| be expected and required at all times. Contractor Sh8|| notify the Buildings Supervisor immediately in writing of all changes on contract personnel by submitting name and address of employee and effective date of employment or termination. When in the opinion of the City, an employee does not constitute a satisfactory security risk, his/her employment on the contract will be denied. C. Employee List - The Contractor shall provide to the b/'o Buildings Supervisor an accurate list of all personnel who have any relationship to work performed within the scope of this oontn8ct, prior to the employee Storting work. List data ahoU indicate personnel by building(s) in which they are assigned to work, and must include full names, aliases, home oddresseS, home telephone numberG, copies of drivers licenses and SOoia| security oonda. Changes to the list shall be reported' in writing, to the City's Buildings Supervisor within one working day. Employees terminated bythe Contractor shall be reported the same day tothe City's Buildings Supen/iaor, unless itinafter hours, then the next business morning shall be acceptable. D. Removal of Staff - The City requires the Contractor to remove all Contractor personnel from City property who are deemed cona|ese' innOnnpotent, insubordinate, objectionable, or whose continued employment on the job is deemed to be contrary to public ho8|th, safety and welfare. It is the responsibility of the Contractor to provide the proper training for their employees. The Contractor shall have two competent working supervisors on the job at all times when custodial services are being performed. Supervisors shall be thoroughly familiar with the content of the bid specifications and intent of the complete agreement. Any violation of these /u\8s' or those established by the Citv, by the Contractor's personnel shall result in the removal of the employee from this contract. Termination of this contract may result, at the discretion of the Purchasing Agent, for repeated non-compliance ofthese rules. E. Backup Staff- The Contractor shall provide sufficient backup staff to cover absenteeism or extend existing vvorkforce hours to compensate for absent staff. The backup staff shall adhere to the same background and security screenings as regular staff. The City reserves the right to request additional backup staff oa deemed necessary. F. Unauthorized Personnel - Employees ofthe Contractor shall not be assisted nor accompanied by any individual that is not an employee of the Contrm(tnr, vvhi|a performing duties related to the contract. This includes frienda, children end/or other relatives. Employees of the Contractor that violate this stipulation shall be deemed objectionable tothe City and shall not beallowed to work in City facilities. G. The Contractor's work force shall be neat and clean in appearance and shall wear uniform with the Contractor's name and/or logo permanently affixed to it. Uniforms shall consist of shirt Exh|bKA— Page 6 of 42