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City of San Leandro <br />Meeting Date: February 5, 2018 <br />Staff Report <br />Agenda Section:File Number:18-040 CONSENT CALENDAR <br />Agenda Number:8.G. <br />TO:City Council <br />FROM:Chris Zapata <br />City Manager <br />BY:Jeff Kay <br />Assistant City Manager <br />FINANCE REVIEW:David Baum <br />Finance Director <br />TITLE:Staff Report for a Resolution to Approve an Annual Maintenance Agreement with <br />Tyler Technologies for the Eden Financial System <br />SUMMARY AND RECOMMENDATIONS <br />Staff recommends that the City Council approve a resolution authorizing the City Manager to <br />execute a contract with Tyler Technologies, Inc. for annual maintenance of the Eden Financial <br />System software currently in use by the Finance Department and Human Resources Division. The <br />annual renewal cost is $62,400.20. <br />BACKGROUND <br />The City of San Leandro is required to maintain an annual support and maintenance contract with <br />Tyler Technologies to maintain use of financial enterprise resource planning (ERP) software, <br />“Eden.” <br />Analysis <br />The City of San Leandro uses an IT software solution developed by Tyler Technologies, Inc. This <br />software application is vital to the City’s financial and human resources operations. It provides <br />various functions, such as: accounting, financial reporting, personnel tracking, and more. <br />The City is charged annually by the vendor for maintenance and support. This annual contract <br />covers all the licenses needed by the City to fully use the software and related software modules <br />and includes services from the vendor, such as new software upgrades as they become <br />available, and 24/7/365 priority telephone and email technical support. <br />Previous City Council Actions <br />Page 1 City of San Leandro Printed on 1/30/2018 <br />29