Laserfiche WebLink
Summary <br />Purchase and setup a new Enterprise Resources Planning (ERP) system for tracking and reporting the City’s <br />financial and personnel activity. <br />Description <br />Purchase and setup a new Enterprise Resources Planning (ERP) system for tracking and reporting the City’s <br />financial and personnel activity. This system will replace the current Tyler EDEN software and could incorporate <br />systems in departments other than Finance and Human Resources. The City could choose to mirror EDEN’s existing <br />modules or expand their scope to provide increased utility to citywide departments. For a city of San Leandro’s size, <br />the purchase of a Tier 2 ERP system is likely the most logical and economical and this would include systems by <br />Tyler Technologies, Accela, and others. Tier 1 ERP systems, such as those offered by SAP and Oracle are likely not <br />appropriate nor economical for the City of San Leandro, but due diligence will be performed on all systems. The IT <br />fund only covers hardware and software needs up to $250,000. This project falls outside that definition and thus is <br />included in the CIP project list. <br />Justification or Benefit of Project <br />The EDEN ERP system is a capable, but aging system built on older technology. The City would benefit from the <br />acquisition of a newer system with enhanced reporting capabilities, user interface, and ease of use. In addition, Tyler <br />Technologies has purchased several ERP companies over the past several years and is no longer making <br />improvements to EDEN; instead choosing to focus its development budget on its newer offerings. While EDEN is still <br />supported, it is clear that Tyler will, at some point in the future, phase out support of EDEN entirely. The EDEN ERP <br />includes modules for Payroll and Accounting and this has a direct impact on every City department’s operations. The <br />EDEN ERP system is mission critical for the day to day operation of the City. <br />Consequences of not doing the Project <br />The EDEN system could become unsupported due to Tyler Technologies’ decision and that is outside the City’s <br />control. If failure were to occur in this unsupported environment, key financial and personnel functions such as <br />issuing paychecks, paying vendors, performing required financial reporting, and safeguarding the City’s assets could <br />be adversely impacted. For example, Tyler Technologies provides the City with tax tables annually and these are <br />uploaded into EDEN. If EDEN were unsupported, these tax tables would have to be secured elsewhere and errors to <br />tax reporting could occur if not prepared in a manner acceptable to the EDEN system. Processing of human <br />resource functions for employees, such as onboarding, could cease to work.Thus, due to the mission critical nature <br />of an ERP system, inaction should not be considered and a viable replacement plan should be developed sooner <br />Project Numb 2018.8000Project Typ Other <br />Detailed Cost Status Active <br />Department/Sponsor Finance <br />Impact to Operation Cost Impact to Maintenance Cost <br />Likely Cost $800k to $1.6M <br />Categor Other <br />Project Name Financial Software System Replacement <br />147