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<br /> 103 | P a g e <br />City of San Leandro, CA <br />Fiber Master Plan <br />The survey asked businesses to imagine having a fiber-optic internet connection with <br />unlimited speed and data and how this might enable them to enhance overall <br />performance and improve their bottom line. Some of these benefits included: <br />“Being able to offer Wifi to my customers and speeding up daily operations” <br />“Better customer service” <br />“Decrease wait times for employees doing work online” <br />“Definitely will improve my international TV and phone line calls, as well as emails” <br />“Ease of transferring large print files for printing/proofing purposes” <br />“I do a lot of my business virtually via webinars and uploading/downloading to secure sites; I use <br />a lot of sensitive data, must have a 100% secure system” <br />“Improved VoIP and video call quality would be great, having to use a cell phone due to slow <br />internet does not make my business look professional; I sometimes need to download client <br />videos – current connection speeds make that problematic” <br />“It could enable us to provide streaming ART culture, education, training and entertainment to a <br />global audience; I have suggested for years for the city to monetize the fiber loop with internet <br />services, email services and anything else that can be offered to the community at a discounted <br />rate while providing superior reliability, services and experience; glad to see it is manifesting” <br />“It could improve our deliverables to our clients” <br />“It may save us time throughout the day working with large files that we transmit online including <br />via email; email service would speed up” <br />“It would give us a unique value proposition as we work with technology companies whom are <br />our signed-up employers to impact our schools; all our technologies use internet for the most <br />part – so modeling great use and connectivity would be important to our customers” <br />“Many of our programs are cloud based and time is money” <br />“No outages causing slow-down of classes or lack of payment; could also offer co-work space” <br />“Purchase newer manufacturing equipment that can tie to the internet; better communication <br />with staff and monitoring devices” <br />“That will help our company download and upload files faster; saving time and keeping our <br />business growing and more reliable with our customers” <br />“We could add business management and customer entertainment to future retail locations that <br />would enhance customer experience and business functionality – potentially in highly impactful <br />ways” <br />"We could install crucial monitoring systems such as security cameras” <br />