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File Number: 18-537 <br />agreement provides the Scope of Services between the City of San Leandro and MV <br />Transportation, including: <br />·A Service Overview <br />·Eligibility Requirements <br />·Current Operational Statistics <br />·Adjustments to Service <br />·Service Standards <br />·Overview of Responsibilities <br />·Facility Location <br />·Customer Service <br />·Computer, Telephone System, and Dispatch Center <br />·Dispatch <br />·Vehicle Deployment <br />·Staffing <br />·Staff Training <br />·Drug Testing <br />·Safety Program <br />·Emergency, Accident, Incident, and Complaint Reporting <br />·Data Collecting and Reporting <br />·Cash Handling and Reporting <br />·Fleet Requirements <br />·Air Quality Standards <br />·Maintenance <br />·Vehicle Branding <br />Senior Services staff accepts ongoing feedback from current riders regarding satisfaction with <br />MV Transportation, Inc.’s service, as well as feedback from annual member surveys. Staff also <br />communicates with MV Transportation, Inc. staff regularly to ensure proper service. <br />Previous Actions <br />·May 19, 2014, by Resolution No. 2014-043, the City of San Leandro City Council approved <br />and authorized the City Manager to submit the Alameda County Transportation Commission <br />Approved Measure B Paratransit Application for expenditure of Measure B Paratransit Funds <br />in FY 2014-15 <br />·November 17, 2016, by Resolution No. 2016-149, the City of San Leandro City Council <br />authorized the City Manager to execute a Contractual Services Agreement between the City <br />of San Leandro and MV Transportation for Paratransit Services for an amount not to exceed <br />$175,020.00 <br />·June 5, 2017, by Resolution No. 2017-080, the City of San Leandro City Council Authorized <br />the City Manager to execute an amendment to a Contractual Services Agreement with MV <br />Transportation, Inc. to extend the Term through June 30, 2018 and to increase the amount of <br />total compensation by $233,360 to a total amount not to exceed $408,380 <br />·September 4, 2018, by Resolution No. 2018-100, the City of San Leandro City Council <br />authorized the City Manager to execute Amendment No. 2 to a Contractual Services <br />Agreement with MV Transportation, Inc. for Paratransit Transportation Services to extend the <br />Page 2 City of San Leandro Printed on 11/13/2018