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EXHIBIT "C" <br />Maintenance <br />1. All repair and maintenance of the Traffic Camera Safety Improvement Program and related <br />equipment will be the sole responsibility of Redflex, including but not limited to maintaining <br />the casings of the cameras included in the Redflex System and all other Equipment in <br />reasonably clean and graffiti -free condition. <br />2. Redflex shall not open the Traffic Signal Controller Boxes without a representative of city <br />Traffic Engineering present. <br />3. In the event that images of a quality suitable for the Authorized Employee to identify <br />Violations cannot be reasonably obtained without the use of flash units, Redflex shall provide <br />and install such flash units. <br />4. Redflex may assign specific personnel to provide follow up assistance to the Customer in the <br />form of the 1- IELPDESK, a designated Customer Service Representative and a Director of <br />Accounts. <br />23