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<br />The Dispensary shall maintain records of its members using the State of California <br />Medical Marijuana Identification Card number issued by the County or the <br />County's designee, pursuant to California Health and Safety Code Section <br />11362.7 et seq., or a copy of a written doctor’s prescription or recommendation, <br />or other government-issued identification as a protection for the confidentiality of <br />the cardholders. The Dispensary shall track when members’ medical marijuana <br />recommendations and/or identification cards expire and enforce conditions of <br />membership. The Dispensary shall maintain member records in a manner to <br />protect confidential information in the records if the records contain information <br />protected by applicable law, including but not limited to the Health Insurance <br />Portability and Accountability Act of 1996 (HIPAA) and Public Law 104-191. A <br />Dispensary shall exclude members or customers who are caught diverting <br />cannabis out of the licensed process. All membership records shall be maintained <br />on site. <br /> <br />(1) A Dispensary shall, by using the patient or caregiver’s identification <br />number, or by other means or methods approved by the City, keep an <br />accurate account of the number of customers to the Dispensary each <br />month, and also for the entire permit year. <br /> <br />(2) Within thirty (30) days of the end of a calendar quarter, the Dispensary <br />shall provide the City a count of the total number of customers the <br />Dispensary or customers and the number of Dispensary visits by members <br />or customers during the previous calendar quarter. <br /> <br />(3) Within thirty (30) days of the end of the calendar quarter, the Dispensary <br />shall provide the City, upon request, a listing of the cannabis products for <br />sale during the previous calendar quarter, the prices of such products, and <br />the end of quarter quantity on hand, listed in the applicable units, for each <br />product. <br />(4) The Dispensary shall keep accurate records, follow accepted cash <br />handling practices and maintain a general ledger of cash transactions. The <br />Dispensary shall maintain records of all members’ contribution of labor, <br />resources or money to the Dispensary. <br /> <br />(5) The Dispensary shall allow the City or the City’s designated agent to <br />access the books, records, accounts and all data relevant to its operations <br />for purposes of conducting an audit or examination to determine <br />compliance with the Municipal Code, Administrative Regulations, <br />conditions of approval, and applicable laws. Books, records, accounts and <br />all relevant data shall be produced no later than twenty-four (24) hours <br />after receipt of the City’s request. <br /> <br />(6) The Dispensary shall maintain a log of all customer complaints and shall <br />make the log available to the City upon request. The log shall contain at a