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4.2 Acceptance. Client understands that all work contemplated by this exhibit is on a "time -and - <br />materials" basis unless otherwise stated in the SOW. Delivery of the software containing the <br />Modifications shall be complete once such software is delivered and deemed by Granicus to be <br />ready for Client's use. Client will have fifteen (15) days after delivery of the Modifications to notify <br />Granicus of any issues or problems. If Client notifies Granicus within such fifteen (15) day period of <br />issues or problems, Granicus will promptly work to fix those issues or problems. <br />4.3 Title to Modifications. All such Modifications shall be the sole property of the Granicus. <br />5. Limitation of Liability; Exclusive Remedy. IN THE EVENT OF ANY INTERRUPTION, <br />GRANICUS' SOLE OBLIGATION, AND CLIENT'S EXCLUSIVE REMEDY, SHALL BE FOR <br />GRANICUS TO USE COMMERCIALLY REASONABLE EFFORTS TO RESTORE ACCESS AS <br />SOON AS REASONABLY POSSIBLE. <br />(the remainder of the page intentionally left blank) <br />GRANicus, INC. SERVICE AcRFFtv[FNT 13 Version 6 <br />WITH THE CITY OF SAN LEANDRO MARCH 28, 2017 <br />