Laserfiche WebLink
EXHIBIT C <br />CLIENT SATISFACTION SURVEY <br />After completion of a project an RTO Staff Member will mail a Client Satisfaction Survey to the Homeowner to be <br />filled out. The Client Satisfaction Survey will be filed in the Homeowner’s file. <br /> <br />CLIENT SATISFACTION SURVEY <br /> <br />To help us continually improve the quality of services we provide our clients, we utilize this brief form to help <br />us identify where we could make improvements. <br />Please choose the response that best expresses your feelings about the San Leandro Rehabilitation Grant <br />Program, Rebuilding Together Oakland|East Bay Organization and the contractor’s work. Thank you very <br />much for your time. <br /> <br />Thank you very much for your time. <br /> <br />Name: __________________________________________ <br /> <br />Address: ____________________________, San Leandro, CA <br /> 1. The services provided by this program met my needs. <br />Strongly Agree Comments: <br />Agree <br />Neutral <br />Disagree <br />Strongly Disagree <br />2. The Contractor provided product or service that conformed to contract requirements, specifications & standards of good workmanship. <br />Strongly Agree Comments: <br />Agree <br />Neutral <br />Disagree <br />Strongly Disagree <br /> 3. The Contractor utilized personnel that were appropriate to the effort performed. <br />Strongly Agree Comments: <br />Agree <br />Neutral <br />Disagree <br />Strongly Disagree <br /> 4. I recommend this program to anyone with needs similar to mine. <br />Strongly Agree Comments: <br />Agree <br />Neutral <br />Disagree <br />Strongly Disagree <br />322