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EXHIBIT C <br />CLIENT SATISFACTION SURVEY <br />After completion of a project an RTO Staff Member will mail a Client Satisfaction Survey to the Homeowner to be <br />filled out. The Client Satisfaction Survey will be filed in the Homeowner's file. <br />7r, Rebuilding CLIENT SATISFACTION SURVEY <br />Together® <br />Oakland I East Bay <br />To help us continually improve the quality of services we provide our clients, we utilize this brief form to help <br />us identify where we could make improvements. <br />Please choose the response that best expresses your feelings about the San Leandro Rehabilitation Grant <br />Program, Rebuilding Together Oakland I East Bay Organization and the contractor's work. Thank you very <br />much for your time. <br />Name: <br />Address: <br />Thank you very much for your time. <br />San Leandro, CA <br />1. The services provided by this program met my needs. <br />Strongly Agree Comments: <br />Agree <br />Neutral <br />Disagree <br />Strongly Disagree <br />2. The Contractor provided product or service that conformed to contract requirements, specifications & standards of good <br />WUMIMnsmp. <br />Comments: <br />I Neutral I I <br />s. i ne contractor umizea personnel Gnat were appropriate to the ettort per►ormea. <br />Comments: <br />I Neutral <br />4. i recu►nmenu ►nis pruyra►n w anyone wnn nevus s►►n►►ar w mine. <br />Comments: <br />I Neutral I I <br />