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SECTION 2: COSL OBLIGATIONS AND AGREEMENTS <br /> 2.1 COSL authorizes COH to receive up to $101,150 of the funding from COSL, for the TNC <br />Program. <br /> 2.2 COSL will pay COH $51,150, for agreed portion of the program administration costs of the <br />TNC Program, and the full cost of ride subsidy associated with FLEX clients. <br />2.3 COSL authorizes COH to use these funds to administer the TNC Program. <br /> 2.4 COSL will work with COH and Life Eldercare to administer the TNC Program. <br /> 2.5 COSL will enroll clients and advertise information about the TNC program directly to COSL’s <br />clientele. <br /> 2.6 COSL will log and route all TNC complaints to COH weekly. Each week is defined by Monday <br />through Friday. Complaint logs are due to COH by Tuesday following the end of the previous week. <br />SECTION 3: COH OBLIGATIONS AND AGREEMENTS <br /> 3.1 COH is the administrator of the TNC Program. <br /> 3.2 COH shall oversee the advertisement, award, and administration of the program contract for <br />transportation, public access 866 phone line, and other applicable services as mutually agreed. <br /> 3.3 COH shall record and follow up with all complaints on the TNC Program <br /> 3.4 COH shall retain all books, documents, papers, accounting records and other evidence <br />pertaining to costs of the TNC Program for not less than five (5) years after the completion thereof. COH <br />shall cooperate with COSL with an audit of such funds should one be necessary or ordered by a County, <br />State, or Federal agency with jurisdiction over the use of such funds. <br /> 3.5 COH shall process all invoices and payments for the administration of the TNC Program. <br /> 3.6 COH shall receive and record TNC Program information, analyze ridership data, prepare and <br />submit all reports to ACTC and provide copies of data and reports to COSL. <br />SECTION 4: HOLD HARMLESS <br /> 4.1 Neither COSL or any officer or employee thereof shall be responsible for any damage or <br />liability occurring by reason of anything done or omitted to be done by COH under or in connection with <br />any work, authority, or jurisdiction delegated to COH under this MOU. It is understood and agreed that <br />pursuant to Government Code section 895.4, COH shall fully defend, indemnify, and hold harmless COSL <br />from all suits or actions of every name, kind and description brought on, for, or on account of injury <br />occurring by reason of anything done or omitted to be done by COH under or in connection with any <br />work, authority, or jurisdiction delegated to COH under this MOU. <br /> 4.2 Neither COH or any officer or employee thereof shall be responsible for any damage or <br />liability occurring by reason of anything done or omitted to be done by COSL under or in connection <br />with any work, authority, or jurisdiction delegated to COSL under this MOU. It is understood and agreed <br />that pursuant to Government Code Section 895.4, COSL shall fully defend, indemnify, and hold harmless <br />2400