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<br />Amendment No. 1 to <br />Non-Professional Services Agreement between City of San Leandro and GoGo Technologies, <br />Inc. July 1, 2021 <br /> Page 4 of 8 <br />• Customer Enrollment. City will be responsible for vetting and enrolling <br />Customers in the Program through Consultant’s portal. Information collected <br />during registration includes the Customer’s (i) Full Name; (ii) Cell Phone Num ber; <br />(iii) Home Phone Number; (iv) Home Address; and (v) On-File Payment Method <br />(optional). <br />• Payment. Provide a payment by check or deposit to Consultant in advance of <br />every month of Service. Contractor’s fee for each Customer shall be limited to <br />$0.27 per minute that they are in a vehicle enroute to their destination. <br />Contractor’s fees shall be a separately delineated line item in the dashboard <br />delivered to City. <br />A. SUBSIDY PROGRAMS <br /> <br />RIDES On Demand subsidy: <br />• Eligibility: Registered FLEX RIDES members age 70+ OR Disabled Adults <br />age 18+ <br />• Reservations: May be made up to 6 months in advance; however, ride <br />availability will be dependent upon driver availability at time of ride request <br />generated by Consultant. <br />• Fare: Rider pays first $4 of fare; City will pay up to $16 additional fare. Any <br />fare amount over $20 will be charged directly to the rider. <br />• Accessibility: Wheelchair Accessible Vehicles (WAVs) available but wait times <br />may be significantly longer dependent upon WAV driver availability at time of <br />ride request generated by Consultant. <br />• Available Funding: Alameda County Transportation Commission Measures <br />B/BB Base Grant <br />• Service area: Alameda, Ashland, Castro Valley, Cherryland, Dublin, <br />Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Pleasanton, <br />San Leandro, San Lorenzo, San Ramon, Union City. <br />• Maximum number of rides per rider per month: City will determine this <br />number based upon total ridership and will inform Consultant of any <br />changes. <br />COVID Vaccination Transportation subsidy: <br />• Eligibility: Registered FLEX RIDES members age 60+ OR Disabled Adults <br />age 18+ <br />• Reservations: Must be made at least 24 hours in advance; however, ride <br />availability will be dependent upon driver availability at time of ride request <br />generated by Consultant. <br />• Fare: City will pay the entire fare. If appointment is made for a multiple stop <br />ride (i.e., a drive through clinic) City will pay an additional $10 incentive for <br />driver to accept the trip. <br />• Accessibility: Wheelchair Accessible Vehicles (WAVs) available but wait times <br />may be significantly longer dependent upon WAV driver availability at time of <br />ride request generated by Consultant. <br />DocuSign Envelope ID: 27BBFBF3-AFEC-4538-ACDB-3F8221C6A795