5A Public Hearings 2021 0920 - Laserfiche WebLink

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File Number: 21-522 general administration funds to ECHO Housing's fair housing services. Priority/Action: Community Development Needs -- Public Services/Provide Grants to non-profit social service providers serving San Leandro residents. Asian Health Services (Grant Amount: $100,000): In FY 2020-2021 Asian Health Services (AHS) was one of four additional public service grantees allocated funds under the expanded allowance provided by the CARES Act (March 2020). AHS worked with La Clinica de la Raza (mentioned later in this report) to establish a telephone call-in mental health “warmline.” Both organizations worked to establish operating protocols, telecommunications infrastructure and community resources and referrals (e.g.: referrals for health needs, substance abuse, transportation, behavioral health, food distribution centers, public interest legal assistance, etc.) in response to COVID-19. AHS, along with La Clinica de la Raza, developed policies, protocols, and workflows/scripts for staff answering warmline calls. After ramping-up staff training and instituting protocols for answering calls, the warmline was launched on November 30, 2020 with hours of operation Monday through Friday from 9:00 AM to 5:00 PM. Prior to the launch of the warmline, AHS along with La Clinica de la Raza, finalized a marketing plan and Social Media outreach. Staff developed culturally appropriate marketing materials in Cantonese and Mandarin. After the launch and throughout the third quarter, call volume continued to be low. Staff of AHS and La Clinica de la Raza continued monthly meetings to discuss opportunities for additional outreach. After a full program evaluation, the warmline was closed due to low call volume. Building Futures with Women and Children (Grant Amount: $25,000): In FY 2020-2021, Building Futures with Women and Children (BFWC) was one of four additional public service grantees allocated funds under the expanded allowance provided by the CARES Act (March 2020). The City of San Leandro used CDBG funds to support BFWC’s expansion of domestic violence outreach, education, group therapy, and prevention services. Additionally, in emergency situations that called for immediate response, BFWC provided hotel vouchers to victims of domestic violence. BFWC also established a new partnership with San Leandro Unified School District (SLUSD) where they provided presentations and trainings in anticipation of the new school year in Fall 2021. BFWC distributed flyers and other outreach materials to their community partners and created new outreach materials including stickers and magnets with BFWC outreach messaging, contact and website information. Child Abuse Listening, Interviewing, and Coordination Center (CALICO; Grant Amount: $47,789): CALICO's San Leandro Child Abuse Intervention Project provides family support services to improve mental health outcomes for San Leandro toddlers, children, adolescents, and adults living with developmental disabilities who have suffered physical or sexual abuse or neglect, and for the caregivers of those victims. During FY 2020-2021, CALICO served 16 San Leandro households comprised of 35 people. The Alameda County COVID-19 Shelter-In-Place Order was in place during most of this fiscal year therefore CALICO Family Resource staff were required to significantly reduce the number of children and families who were provided on-site crisis intervention, information, and referrals. In December 2020, due to a more stringent Shelter In Place Order, CALICO staff were required to see only emergency cases. Regardless, CALICO exceeded their annual goal by providing their counseling services to 35 abused children and their caregivers. CALICO was able to serve more clientele as a result of the increase in the FY 2020-2021 CDBG funding they received to address COVID-19 impacts. Page 3 City of San Leandro Printed on 9/15/2021