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EXHIBIT C <br /> CLIENT SATISFACTION SURVEY <br />After completion of a project an RTO Staff Member will mail a Client Satisfaction Survey to the <br />Homeowner to be filled out. The Client Satisfaction Survey will be filed in the Homeowner’s file. <br /> <br />CLIENT SATISFACTION SURVEY <br /> To help us continually improve the quality of services we provide our clients, we utilize this brief <br />form to help us identify where we could make improvements. <br />Please choose the response that best expresses your feelings about the San Leandro Rehabilitation <br />Grant Program, Rebuilding Together Oakland|East Bay Organization and the contractor’s work. <br />Thank you very much for your time. <br /> Thank you very much for your time. <br /> <br />Name: __________________________________________ <br /> <br />Address: ____________________________, San Leandro, CA 1. The services provided by this program met my needs. <br />Strongly Agree Comments: <br />Agree <br />Neutral <br />Disagree <br />Strongly Disagree <br />2. The Contractor provided product or service that conformed to contract requirements, specifications & standards of good workmanship. <br />Strongly Agree Comments: <br />Agree <br />Neutral <br />Disagree <br />Strongly Disagree <br /> 3. The Contractor utilized personnel that were appropriate to the effort performed. <br />Strongly Agree Comments: <br />Agree <br />Neutral <br />Disagree <br />Strongly Disagree <br /> <br /> 4. I recommend this program to anyone with needs similar to mine. <br />Strongly Agree Comments: <br />Agree <br />Neutral <br />Disagree <br />Strongly Disagree