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4. } John Jermanis - 3 - December 1, 1998 broadcasting and receiving system, to upgrade the programming currently being broadcast on cable channel 22. When this equipment is in place, meeting agendas shown on channel 22 will be more attractive, music will be added, informational programs on video tape will be shown (i.e. the "You're At Home" video produced by the League of California Cities) and a broader range of programming will be available for the City's use. Staff is also entering into discussions with TCI regarding re -cabling of the main library. TCI has indicated a willingness to provide the television cabling at no cost to the City. TCI is also willing to discuss the possibility of providing cabling and services for @Home, TCI's new Internet service for the main library and possibly the branch libraries. At a recent City Council meeting, the City Attorney reported on back franchise fees which are owed the City due to an error in TCI's fee calculations. This matter is completely unrelated to the extension of TCI's lease and the merger with AT&T. Therefore, it will not be part of staff s report to the Council. It will be discussed as a separate issue by the City Council Rules Committee at a later date. CONCLUSION Staff recommends administrative approval of TCI's lease extension and the AT&T/TCI merger. A resolution has been placed on the City Council's agenda for December 7 for consideration of these matters. The City's Franchise Agreement with TCI also provides for an annual Public Hearing for the purposes of a performance and customer service review. However, over the past two years, staff has seen a marked improvement in TCI's responsiveness to customers. Complaints regarding TCI services are rare, and those that are received by the City are promptly addressed and resolved by TCI's customer service staff. Therefore, no annual performance/service review has been scheduled for this year. . 43