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8. SECTION 504 - PROGRAM ACCESSIBILITY <br />A. General Prohibition Against Discrimination <br />No qualified individual with a handicap shall, solely on the basis of handicap, be excluded <br />from participation in, be denied the benefits of, or otherwise by subjected to discrimination <br />by a contractor receiving Federal assistance as part of the CDBG program. <br />1. Specific Prohibitions Against Discrimination <br />A contractor who receives Federal assistance as part of the CDBG program, in <br />providing any service, benefit, aid or housing may not, directly or through <br />contractual, licensing, or other arrangements, solely on the basis of handicap: (a) <br />deny; (b) afford unequal treatment; (c) provide ineffective service, benefit, aid or <br />housing; (d) provide different service, benefit, aid or housing; or (e) limit the <br />enjoyment of any right, privilege, or advantage, to a qualified individual with <br />handicaps the opportunity to participate in, or benefit from, the service, benefit, aid <br />or housing; <br />B. Provisions Regarding Communications With Individuals With Handicaps <br />A contractor who receives Federal assistance as part of the CDBG program shall take <br />appropriate steps to ensure effective communication with customers, clients, and other <br />members of the public. Such steps, when appropriate, may include, but are not limited to: <br />Furnishing appropriate auxiliary aids where necessary to afford an <br />individual with handicaps an equal opportunity to participate in, and enjoy <br />the benefits of, a program or activity receiving Federal financial assistance. <br />A contractor is not required to provide individually prescribed devices, <br />readers for personal use or study, or other devices of a personal nature. <br />2. Where a contractor communicates with customers, clients, and other <br />members of the public by telephone, telecommunication devices for deaf <br />persons (TDD's) or equally effective communication systems shall be used. <br />3. A contractor who receives Federal assistance as part of the CDBG program <br />shall adopt and implement procedures to ensure that interested persons <br />(including persons with impaired vision or hearing) can obtain information <br />concerning the existence and location of accessible services, activities and <br />facilities. <br />d. A contractor is not required to take any action that would result in a <br />fundamental alteration in the nature of a program or activity or in undue <br />financial or administrative burden. <br />Exhibit E Page 7 of 7 <br />