Laserfiche WebLink
Head Office: <br />J.J. MacKay Canada Limited <br />P.O. Box 338 <br />1342 Abercrombie Road <br />New Glasgow, Nova Scotia <br />Canada, B2H 5E3 <br /> <br />Tel: (902) 752-5124 <br />Fax: (902) 752-5955 <br /> <br /> <br /> <br /> <br /> <br />Dear Valued Customer <br /> <br />As a result of the sunsetting of 3G cellular services by wireless carrier partners, certain MacKay metering <br />products will not be able to communicate with your meter management system (SentinelTM MMS) or process <br />credit card transactions by no later then July 2022. <br /> <br />The phase out of the 3G cellular network was made at the discretion of the respective cellular carriers, and lies <br />beyond the control of MacKay. To minimize disruption, MacKay is offering an easy and efficient upgrade path to <br />4G cellular technology. <br /> <br />The MacKay SINGLE SPACE product line has been designed modularly and built for an easy on street retrofit. <br />This on street upgrade will take less then 30 seconds to complete as the radio module requiring upgrade is a true <br />‘plug and play’ device. Simply: <br /> <br /> Remove power from device <br /> Remove radio drawer <br /> Install new radio drawer <br /> Power device back up <br /> Push reset <br />The cost of a 4G LTE replacement radio drawer (Part # - 15MM0520101) is $240.00. However, a $40.00 credit <br />for every 3G radio drawer that is replaced and returned to MacKay is available. <br /> <br />Delivery of LTE radio drawers is anticipated to begin by end of February 2022. MacKay is currently accepting <br />orders on a on a ‘first come, first serve’ basis. Please note, delivery time is up to 6- weeks from time of order due <br />to the current stressed global supply chain. To avoid delays, we recommend you order your LTE radio drawers <br />through your local MacKay representative today. <br /> <br />IMPORTANT NOTICE: You must meet the following criteria before your LTE radio drawers will be shipped to <br />you: <br />1.) Have provided a Purchase Order for the LTE radio drawers <br />2.) The Purchase Order has been reviewed and approved by MacKay <br />3.) Your account with MacKay must be current (ie. less then 31 days old) at time of shipping your LTE <br />radio drawers. <br />Thank you for your continued support of our products. <br /> <br />ATTACHMENT ADocuSign Envelope ID: 03E2CE73-447D-45C4-851E-CDA9D8F1917B