CSA VRC 03282022 (2) - Laserfiche WebLink

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Vital Records Control EXHIBIT to Master Service Agreement Page 2 of 3 Exhibit A - Box Storage SMF-City of San Leandro (62077)-13007814 Proprietary & Confidential (a)Any request received by VRC before 10:00 a.m. Monday through Friday. VRC shall endeavor to make any regular, local delivery or pick-up before 4:00 p.m. on the day on which Customer submits a regular delivery or pick-up request before 10:00 a.m. Monday through Friday. (b)Any request received by VRC before 3:00 p.m., but after 10:00 a.m., Monday through Friday. VRC shall endeavor to make any such regular, local delivery or pick-up before 12:00 p.m. on the day immediately succeeding the day on which Customer submits a regular delivery or pick-up request before 3:00 p.m., but after 10:00 a.m., Monday through Friday. Note: Any request for delivery or pick-up that exceeds twenty (20) boxes of Deposits may require additional time for servicing and delivery. 3.2 A Fee for any priority delivery shall be Forty Dollars. A priority delivery is defined as follows. (a)Any request received by VRC after 10:00 a.m. Monday through Friday, requesting same day delivery service. VRC shall endeavor to make any priority delivery or pick-up the day on which Customer submits a priority delivery or pick-up request after 10:00 a.m. Monday through Friday, requesting same day delivery service. Note: Any request for delivery or pick-up that exceeds twenty (20) boxes of Materials may require additional time for servicing and delivery. 3.3 A Fee for an emergency delivery shall be Two Hundred and Twenty-Five Dollars. An emergency delivery is defined as follows. (a)Any request by Customer for a delivery or pick-up in two (2) hours or less. VRC shall endeavor to make any such emergency delivery or pick-up within such two (2) hour hour period. (b)Any request received by VRC, requesting a delivery or pick-up to be made at any time outside of Monday through Friday 8:00 a.m. through 5:00 p.m. VRC shall endeavor to make any such emergency delivery or pick-up at any time outside of Monday through Friday 8:00 a.m. through 5:00 p.m. (c)Any request received by VRC that is not defined as a regular or priority delivery or pick-up, as defined in Paragraphs 2 and 3 above. Note: Any request for delivery or pick-up that exceeds twenty (20) boxes of Deposits may require additional time for servicing and delivery. 3.4 Customer may request VRC to provide certain VitalScan® services on a per file basis. VitalScan® services include reasonable prepping and scanning of any file requested. The fee for any VitalScan® service shall be Ten Cents per page, provided, however, that VRC shall have no duty to provide VitalScan® services, unless Customer requests such VitalScan® services be performed in connection with no less than fifty (50) pages (i.e., a minimum charge of Five Dollars shall apply to any VitalScan® services provided). A VitalScan® service/delivery is defined as follows: (a)Any request received by VRC Companies before 10:00 a.m. Monday through Friday. VRC Companies shall endeavor to perform such scan and delivery before 4:00 p.m. on the day on which Customer submits a VitalScan® request before 10:00 a.m. Monday through Friday. (b)Any request received by VRC Companies before 3:00 p.m., but after 10:00 a.m., Monday through Friday. VRC Companies shall endeavor to perform such scan and delivery before 12:00 p.m. on the day immediately succeeding the day on which Customer submits a VitalScan® request before 3:00 p.m., but after 10:00 a.m., Monday through Friday. 3.5 PERFORMANCE REQUIREMENT – In the event VRC Companies fails to meet the delivery requirements detailed under Sections 3.1, 3.2, 3.3, or 3.4 of this Exhibit A, the delivery or scan charge, as applicable, will be waived for the service transaction in question. 3.6 Fees for other normal and customary Services shall apply in accordance with the application instructions below: (a)A charge for each box accessed shall be Three Dollars and Seventy-Five Cents per box, in or out. (b)A charge for induction (new storage) shall be Two Dollars per box. (Note: If applicable, please see Section 4.0 below for initial move-in information.) (c)A charge for destruction/permanent removal shall be Five Dollars and Fifty Cents per box. (d)A charge for repackaging boxes shall be Three Dollars per box. (Note: This Fee of Three Dollars does not include the cost of any flat box, as hereinafter described.) (e)A charge for the purchase of a 1.3 cubic foot flat box shall be Three Dollars per box. A charge for the purchase of a 2.7 cubic foot flat box shall be Five Dollars and Ninety-Five Cents per box. DocuSign Envelope ID: 12317C0C-9CFE-40DF-8B44-5EC0D23CDEBA