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PAGE9 <br />5. SUPPORT: <br />Axon will provide on-site installer/trainer support as part of project. <br />The Product undergoes updates and enhancements which Agency will automatically receive. <br />Axon will provide Agency’s End Users access to the help.axon.com support portal to submit and review service tickets. <br />For Technical Support assistance, Agency may contact a Technical Support representative at 800-978-2737, or via email at <br />Support@Axon.com. Online, email-based support and remote-location troubleshooting are included on an ongoing basis as <br />part of Agency’s investment in the Axon ecosystem. Phone support is available 24/7.