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Mission <br />•Program Goal: Provide an alternative immediate response to individuals that are experiencing a mental health crisis. The Unit’s will respond with trained providers that can provide real-time assistance to non-violent mental health and substance abuse patients. These individuals would otherwise be left to enter into the 911 system or be placed on a psychiatric hold. <br />•Secondary mission: Respond to and treat low-level acuity medical calls <br />•Overall goal is to more efficiently utilize the relevant health care services to meet the needs of the residents of San Leandro, and prevent unnecessary hospital admissions and readmissions. <br />2