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File Number: 22-587 the LINKS Shuttle. The FY 2022-2023 Annual Report is attached to the Resolution for your information. Since late 2015, the San Leandro Transportation Management Organization (SLTMO) has been managed by the Municipal Resource Group (MRG). Following notice that MRG did not intend to renew their contract, a Request for Proposals (RFP) was issued for new management of the SLTMO. Transportation management firm, ALTRANS, was selected from among the three respondents based on their cost-effective proposal, specialized expertise and experience, and staff availability and responsiveness. Over the past month, MRG has been working with ALTRANS to assist in the transition. ALTRANS began as manager of the SLTMO effective November 1, 2022, with a team including President Stephen Blaylock, and Shuttle Account Manager, Daniel Oliver. MRG’s work to manage and support the SLTMO and Links Shuttle over the years, including through budget challenges and the coronavirus pandemic, is highly appreciated and valued by the organization. Analysis The Annual Report includes a review of the LINKS performance, planned operations, budget and a recommendation for the 2023 BID assessment. Following is a summary of the Annual Report. LINKS Shuttle - Current Operations The free LINKS shuttle operates Monday - Friday during peak commute hours (5:45 - 9:45 am and 3:00 - 7:00 pm). LINKS provides the critical “first and last mile” connection between BART and employers in West San Leandro, serving major employers including Amazon, Walmart, and Costco, as well as small employers. There are over 800 employers and 15,000 employees in the LINKS service area. LINKS also provides transportation to retail centers and the Davis Street Family Resource Center, which services 10,000 low-income people each year. With 20 years of service to the community, LINKS has provided over 3 million rides. Participation in the BID helps businesses comply with the BAAQMD Commuter Benefits program. In 2014, the Bay Area Air Quality Management District (BAAQMD) implemented the Commuter Benefits Program that requires all employers with 50 or more full-time employees to provide commuter benefits to their employees. To comply with the Program, employers must select one (or more) of four commuter benefit options and register with BAAQMD. Participation in the LINKS BID satisfies Option 3 (“Employer Provided Transit”) under the requirements, allowing businesses to save time and money when compared to creating their own in -house program. 2021-22 Activities Over the last year, SLTMO provided reliable transportation to LINKS riders during the Covid -19 pandemic. Although operations and ridership were impacted, the service continued to operate without reductions or changes to its normal schedule. LINKS ridership rebounded more quickly during the Covid-19 pandemic than large transit operators such as AC Transit and BART. By the end of FY 2022, LINKS was providing over 500 rides per day. In 2021, the SLTMO identified a projected budget shortfall beginning in FY 2022-2023 resulting Page 2 City of San Leandro Printed on 11/17/2022