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We examined the promotional process to <br />determine how to reduce or eliminate potential <br />bias. <br />Rater interviews susceptible to bias <br />The pitch of an applicants' voice affects <br />how we see them as leaders (Anderson, <br />Klofstad, & Nowicki, 2016). <br />We then explored ways of mitigating bias. <br />PROC ESS <br />S A N L E A N D R O P O L I C E <br />D E P A R T M E N T