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<br />Consulting Services Agreement between City of San Leandro and Last revised [12/01/2022] GovInvest, Inc. for Labor Costing and Pension Software and Services Exhibit A – Page 2 of 2 <br />iv. Setup, support, and training: Dedicated support staff to assist in initial setup and unlimited ongoing training of the product and features v. Support Resources: Access to labor costing experts, training tools, webinars and conferences hosted by the City. vi. Expert Sessions: Scheduled training hosted by in-house finance, negotiations and budget experts as well as peer-government users with extensive experience using the product. vii. Internal Presentation support: in-house finance, negotiations, and budget experts to support developing and reviewing presentations based on product usage. viii. Dedicated Customer Success Manager: Specialist assigned to the City to facilitate communication with all available resources. <br />DocuSign Envelope ID: 979F4EA5-B4B7-42B9-9BBA-3AC34697934BDocuSign Envelope ID: AA1A4B4D-DAEE-43B1-97EE-18DB62CE1842