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<br />Consulting Services Agreement between City of San Leandro and July 1, 2022 <br />Centro Legal de la Raza – Tenant/Landlord Counseling Program Exhibit A – Page 1 of 3 <br />EXHIBIT A - SCOPE OF SERVICES Legal Services for Housing Stability Program Introduction: The City of San Leandro’s Tenant/Landlord Counseling Program includes legal services to protect tenant rights and to preserve housing stability. While the Tenant/Landlord Counseling services will be available to tenants and landlords regardless of income level who seek advice and counseling on tenant and landlord rights and responsibilities, the legal services component of the program will be targeted to lower income tenants (including tenants of mobile homes that rent spaces in any of the City’s mobile home parks) whose housing rights are violated and/or are at risk of housing instability. 1. Basic Terms Concise Description of Program: The total budget for the Legal Services for Housing Stability program may not exceed $45,000 per fiscal year. The term of the contract will be from July 1, 2021 through June 30, 2022. Based on the performance during the first 12 months, the City reserves the right to renew the contract on an annual basis. Concise Description of Deliverables: The Consultant shall provide part-time hours at a minimum of three hours each month at place- and community-based San Leandro City locations to meet with tenants and landlords in adequately scheduled intervals. The Consultant will also provide housing clinics during evening hours six times per year for those households, which cannot come to the City during regular business hours. The Consultant shall hold clinics via phone or other remote technologies when public health issues make in-person clinics a danger to the community. 2. Administration of the Program (including Legal Services for Lower-income Tenants) Detailed Description of Activities: The Consultant shall address four (4) categories of services to eligible tenants and landlords, detailed as follows: (1) Marketing The Tenant/Landlord Program (including Legal Services for lower income tenants only) will be marketed City-wide to tenants and landlords. For tenants that are at risk of housing instability include the following tenants: those whose rents have been increased, with habitability concerns, who have been threatened with eviction, or who have unusual rented living circumstances (e.g.: illegal units, group housing, etc.). While acknowledging the need for City-wide services, it is also important to note that there are specific populations and areas of the City that are more impacted than others. The Consultant will develop a marketing strategy based on reliable data sources which will help target populations, including vulnerable eligible tenant and landlord households. Marketing and intake must be presented in a clear manner that streamlines access for eligible residents regardless of age, culture, language, citizenship and other possible barriers to receiving services. (2) Tenant/Landlord Counseling Services The Consultant shall respond to tenants and landlords with questions related to their rights and responsibilities and housing law face to face or by phone or email in a timely manner. If a client needs phone-based or in-person legal advice to clarify rights, responsibilities and next steps which they can <br />DocuSign Envelope ID: 6E6D7997-CC00-4551-AE8B-E62A9ABB5107DocuSign Envelope ID: 97F43A63-98C1-497C-9974-326604AAC1E2