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<br />Consulting Services Agreement between City of San Leandro and July 1, 2022 <br />Centro Legal de la Raza – Tenant/Landlord Counseling Program Exhibit A – Page 2 of 3 <br />implement, this will be provided in a timely manner. This will be documented in the client file and follow-up contact will assess effectiveness and need for additional services. (3) Intake, Assessment and Stabilization Strategy The Consultant will complete an intake to assess clients’ needs and screen clients for program eligibility. Low-income tenants are defined as meeting HUD income limits for 80% of Area Median Income for the purposes of eligibility for legal services. It is expected that the Consultant will have full knowledge of existing assistance programs throughout the Region and will help clients access the appropriate services to stabilize their housing. The Consultant will be expected to facilitate referrals to other programs and collaborate with client’s other service providers, as appropriate. The Consultant will need to have the ability to refer people who are currently homeless to the countywide homeless Coordinated Entry System and/or other homeless-oriented services as appropriate. When the City-funded Program is determined to be an effective component of helping a client stabilize their housing then the Consultant will develop a brief written strategy with that client. The needs of each client will vary and therefore the assistance for each client should be tailored to their particular situation. The most effective strategy may include various types of assistance, not all of which may be City-funded services, and the Consultant will facilitate client access to that assistance as well. The Consultant must be able to quickly respond to client needs whether it is providing legal advice on the phone or representing a client in court. (4) Legal Services If a client needs more than legal advice, the program shall provide a full range of legal services such as: ● Assisting tenants in negotiations with landlords and/or legal representation in court to prevent an eviction; o Consultant will provide legal consultation services where appropriate. Legal consultation services are short-term, limited legal services that do not include ongoing or fuller engagement such as representation. Such services may include: (1) Advice and counsel; (2) Assistance completing forms or preparing correspondence; (3) Supporting individuals in representing themselves; (4) Assistance with reviewing contracts, letters, or written documents; and/or (5) Other short-term, limited assistance aimed at preventing displacement. <br />o Consultant will provide full legal representation services where appropriate. Legal representation services are more expansive than legal consultation and will be provided where it is determined that such services are necessary or appropriate to prevent displacement. Such services may include: (1) Representing a renter in negotiations aimed at avoiding the filing of an unlawful detainer action and/or a rent increase that would result in displacement; (2) Defending or settling an unlawful detainer action; and/or (3) Representing a renter in negotiations for temporary or permanent household relocation to allow for the mitigation and remediation of habitability issues, such as health and safety code violations. ● Providing referrals for special circumstances landlords with conflicts not otherwise resolved by the Tenant- Landlord Consultant’s mediation/conciliation; and/or <br />DocuSign Envelope ID: 6E6D7997-CC00-4551-AE8B-E62A9ABB5107DocuSign Envelope ID: 97F43A63-98C1-497C-9974-326604AAC1E2