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27 <br />Conclusions <br />•A plurality of San Leandro residents feels things are headed in the right direction compared <br />with about one-third saying things are on the wrong track –which compares favorably to <br />many nearby cities where residents are more pessimistic. <br />•Key challenges residents see include homelessness,housing costs,crime,and potholes. <br />•At the same time,three in five rate the quality of life in San Leandro as “excellent”or “good.” <br />•Two-thirds approve of the job the City does providing services. <br />•The services residents value most include fire protection,open and accountable operation of <br />City government,budget management,garbage and recycling services,police patrols, <br />infrastructure (such as storm drains,sewers,roads,and sidewalks)and addressing homeless <br />encampments. <br />•Fire protection,parks and libraries,and garbage and recycling services are services residents <br />both value and are highly satisfied with.Infrastructure and addressing homeless <br />encampments are ones they value but are less satisfied with. <br />•Residents largely feel safe in San Leandro,particularly in their own neighborhoods. <br />•When it comes making the community safer,residents prioritize a wide variety of outcomes – <br />including low levels of violent and property crime and services for people who are mentally <br />ill. <br />•Generally,about two-thirds see a need for additional funding,and most prefer maintaining <br />existing facilities rather than adding new ones.