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RELOCATION PLAN – INTERIM SHELTER/NAVIGATION CENTER Autotemp 6156. Stages of Review by the City. (a) Request for Further Written Information. A complainant may request the City to provide him with a full written explanation of its determination and the basis therefore, if he feels that the explanation accompanying the payment of the claim or notice of the entity’s determination was incorrect or inadequate. The City shall provide such an explanation to the complainant within three weeks of its receipt of his request. (b) Informal Oral Presentation. A complainant may request an informal oral presentation before seeking formal review and reconsideration. A request for an informal oral presentation shall be filed within the period described in subsection (d) of this section, and within 15 days of the request the City shall afford the complainant the opportunity to make such presentation. The complainant may be represented by an attorney or other person of his choosing. This oral presentation shall enable the complainant to discuss the claim with the head of the City or a designee (other than the person who made the initial determination) having authority to revise the initial determination on the claim. The City shall make a summary of the matters discussed in the oral presentation to be included as part of its file. The right to formal review and reconsideration shall not be conditioned upon requesting an oral presentation. (c) Written Request for Review and Reconsideration. At any time within the period described in subsection (d) a complainant may file a written request for formal review and reconsideration. The complainant may include in the request for review any statement of fact within the complainant’s knowledge or belief or other material which may have a bearing on the appeal. If the complainant requests more time to ga ther and prepare additional material for consideration or review and demonstrates a reasonable basis therefor, the complainant’s request should be granted. (d) Time Limit for Requesting Review. A complainant desiring either an informal oral presentation or seeking a formal review and reconsideration shall make a request to the City within eighteen months following the date he moves from the property or the date he receives final compensation for the property, whichever is later. 6158. Formal Review and Reconsideration by the City. (a) General. The City shall consider the request for review and shall decide whether a modification of its initial determination is necessary. This review shall be conducted by the head of the City or an authorized, impartial designee. (The designee may be a committee). A designee shall have the authority to revise the initial determination or the determination of a previous oral presentation. The City shall consider every aggrieved person’s complaint regardless of form, and shall, if necessary provide assistance to the claimant in preparing the written claim. When a claimant seeks review, the City shall inform him that he has the right to be represented by an attorney, to present his case by oral or documentary evidence, to submit rebuttal evidence, to conduct such cross- examination as may be required for a full and true disclosure of facts, and to seek judicial review once he has exhausted administrative appeal.