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<br />Consulting Services Agreement between City of San Leandro and July 1, 2023 <br />Flock Group Inc. Exhibit A – Page 4 of 9 <br />or poses a security risk to the Flock IP or any other Agency or vendor of Flock; (c) Agency or <br />any Authorized End User is/are using the Flock IP for fraudulent or illegal activities; (d) Flock’s <br />provision of the Services to Agency or any Authorized End User is prohibited by applicable <br />law; (e) any vendor of Flock has suspended or terminated Flock’s access to or use of any <br />third party services or products required to enable Agency to access the Flock IP; or (f) City <br />has violated any term of this provision, including, but not limited to, utilizing the Services for <br />anything other than the Permitted Purpose (each such suspension, in accordance with this <br />Section 2.6, a “Service Suspension”). Flock will make commercially reasonable efforts, <br />circumstances permitting, to provide written notice of any Service Suspension to Agency <br />(including notices sent to Flock’s registered email address) and to provide updates regarding <br />resumption of access to the Flock IP following any Service Suspension. Flock will use <br />commercially reasonable efforts to resume providing access to the Service as soon as <br />reasonably possible after the event giving rise to the Service Suspension is cured. Flock will <br />have no liability for any damage, liabilities, losses (including any loss of data or profits) or any <br />other consequences that City or any Authorized End User may incur as a result of a Service <br />Suspension. To the extent that the Service Suspension is not caused by City’s direct actions <br />or by the actions of parties associated with the City, the expiration of the Term will be tolled by <br />the duration of any suspension (for any continuous suspension lasting at least one full day) <br />prorated for the proportion of cameras on the City’s account that have been impacted. <br />2.7 Installation Services. <br />a. Designated Locations. For installation of Flock Hardware, prior to performing the <br />physical installation of the Units, Flock shall advise City on the location and positioning <br />of the Units for optimal license plate image capture, as conditions and location allow. <br />Flock may consider input from City regarding location, position and angle of the Units <br />(each Unit location so designated by Agency, a “Designated Location”). Flock shall <br />have final discretion on location of Units. Flock shall have no liability to Agency <br />resulting from any poor performance, functionality or Footage resulting from or <br />otherwise relating to the Designated Locations as a result of delay in installation due to <br />City’s delay in confirming Designated Locations, in ordering and/or having the <br />Designated Location ready for installation including having all electrical work <br />preinstalled and permits ready, if necessary. The deployment plan will confirm the <br />Designated Location. After installation, any subsequent changes to the deployment <br />plan (“Reinstalls”) will incur a charge for Flock’s then-current list price for Reinstalls, as <br />listed in the then-current Reinstall Policy (available at <br />https://www.flocksafety.com/reinstall-fee-schedule) and any equipment charges. These <br />changes include but are not limited to camera re- positioning, adjusting of camera <br />mounting, re-angling, removing foliage, camera replacement, changes to heights of <br />poles, regardless of whether the need for Reinstalls related to vandalism, weather, <br />theft, lack of criminal activity in view, and the like. Flock Safety shall have full discretion <br />on decision to reinstall Flock Hardware. <br /> <br />b. Agency Installation Obligations. Agency agrees to allow Flock and its agents <br />reasonable access in and near the Designated Locations at all reasonable times upon <br />reasonable notice for the purpose of performing the installation work. Although the <br />Units are designed to utilize solar power, certain Designated Locations may require a <br />DocuSign Envelope ID: A27DE86C-2E5A-47BE-AFF7-89F3B6BF13F4