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West San Leandro Shutle Business Improvement District Annual Report FY 2023-24 Page | 3 san leandro Execu�ve Summary & Recommenda�on The Annual Report includes a brief history of the LINKS shutle and the West San Leandro Shutle Business Improvement District (BID), ridership sta�s�cs; current and planned opera�ons, the LINKS budget and the proposed BID assessment for 2024. Organiza�on The West San Leandro Shutle Business Improvement District was formed in 2000 to provide management and funding for the LINKS Shutle Program. In 2015, the BID was reauthorized for a period of 15 years and the service area was expanded. In addi�on to the BID, LINKS is funded by grants, adver�sing revenue and a financial contribu�on from the City of San Leandro. The LINKS Shutle service is administered by the San Leandro Transporta�on Management Organiza�on (SLTMO), a 501(C) 4 non-profit corpora�on. Oversight of the BID is conducted by the West San Leandro Business Improvement District Advisory Board (Advisory Board). The five to seven member Advisory Board includes two City staff designees and three to five business representa�ves. The Advisory Board’s du�es include annual review of the LINKS performance for submission to the City Council and annual BID rate recommenda�on. LINKS Shutle Service The free shutle provides cri�cal first-last mile transporta�on from the San Leandro BART sta�on to the industrial area west of I-880 and Marina Blvd. LINKS operates Monday – Friday during peak commute hours (5:45 – 9:45 am and 3:00 – 7:00 pm). With 20 years of service to the community, LINKS has provided over 3 million rides. FY 2022-23 Ac�vi�es Over the last year, the SLTMO provided reliable transporta�on to LINKS riders as the SF Bay Area recovers from the COVID-19 pandemic. Although opera�ons and ridership were impacted, the service con�nued to operate, providing cri�cal first/last mile public transporta�on for employees in West San Leandro. Due to a projected budget shor�all beginning in FY 2022/23, on July 1, 2022, the LINKS Shutle service launched a new rou�ng configura�on in which it u�lizes dual-interlaced loops to maximize the efficiency of the shutles in opera�on as well as allowing passengers to reach more des�na�ons without having to transfer vehicles. This configura�on reduced the number of vehicles from 4 to 2, allowing the program to operate within the reduced budget, with only a 10-minutes decrease in frequency, from every 20 minutes to every 30 minutes. Most importantly, there were no changes to stops, service area, or opera�ng hours. Over the course of the fiscal year, the LINKS shutle provided 91,134 passenger trips, or 353 trips per day.