Laserfiche WebLink
City of San Leandro <br />Solid Waste Post Collection Services <br />41 <br /> <br />5. Reporting (Proposal) <br />Describe proposer’s process for maintaining records and submitting reports to the City, such as <br />those described in Exhibit D of the draft Agreement. <br />Best-in-Class Reporting for San Leandro <br />The key to continuous improvement is that you cannot change what you do not measure. At WM, we <br />understand that measuring and reporting diversion, financial performance, and service delivery are <br />key components of a successful program. <br />WM can provide detailed, accurate reporting in a format that is mutually agreed upon by San Leandro <br />and WM. Typically, these reports are provided on a monthly, quarterly, and/or annual basis, but we <br />can also submit reports to San Leandro on an ad hoc basis as requested. <br />Working with San Leandro staff, we can design the reports to provide easy-to-read charts that <br />display year-over-year performance, diversion results against stated goals, and identify opportunities <br />for improvement. <br />Sample Reports <br />Following are excerpts of monthly or quarterly reports that document monthly tonnage, customer <br />accounts, and customer service information. <br />Docusign Envelope ID: C78C62DE-8589-496F-8F5A-DEC38EE5853C