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<br />July 15, 2024 Page 34 City of San Leandro/ACI Franchise Agreement <br />program; acceptable materials; prohibited materials; notification forbidding Hazardous Waste and 1338 <br />describing proper Disposal thereof; and notification forbidding scavenging (through words and 1339 <br />international symbols) and describing the penalties therefore under California law or City 1340 <br />Resolution. 1341 <br />Contractor shall provide Drop Boxes containing fully SB 1383 compliant labeling and color 1342 <br />specifications to Customers subscribing to regular, ongoing Drop Box service, subject to Section 1343 <br />5.5.B.8. 1344 <br />D. Repair and Replacement of Containers; Inventory. 1345 <br />1. Contractor shall be responsible for repairing or replacing Containers when Contractor 1346 <br />determines the Container is no longer suitable for service; or when the City or Customer 1347 <br />requests replacement of a Container that does not properly function, leaks, is damaged, or is 1348 <br />otherwise not fit for service. Contractor shall be responsible for acquiring and providing the 1349 <br />replacement Containers. Contractor shall repair or replace all lost, stolen, missing, damaged, 1350 <br />or broken Containers (except Public Litter Containers that shall be maintained in accordance 1351 <br />with Section 4.9) within one (1) week of Customer or City request. Any such replacements are 1352 <br />in addition to replacements requested by a Customer under Section 5.5.D.3 below. In the 1353 <br />event that Contractor has reason to believe that a Customer may be abusing the repair and 1354 <br />replacement requirement of this Section, Contractor may present the basis for their belief to 1355 <br />the City Contract Manager who may, in their sole discretion, modify how the obligations of 1356 <br />this Section are applied to such Customer. 1357 <br />2. Contractor shall maintain a sufficient inventory of Containers to accommodate new Customer 1358 <br />requests for service, requests for change in Service Levels (size, type, or number of 1359 <br />Containers) from current Customers, and requests for replacement due to damage. 1360 <br />3. Contractor shall provide to Single-Family Customers at least one (1) free Cart replacement per 1361 <br />any twelve (12) month period for any reason, upon Customer request. If Customer requests 1362 <br />more than one (1) Cart replacement per any twelve (12) month period, Contractor shall make 1363 <br />Carts available at the City-approved Rate for such services. In addition, Customers may also 1364 <br />request one (1) Cart size exchange per Rate Period at no charge. All such Containers shall be 1365 <br />provided on or before Customer’s next regular Collection date. Contractor’s failure to comply 1366 <br />with the Container requirements may result in assessment of Liquidated Damages pursuant 1367 <br />to Section 10.6 and Exhibit F. 1368 <br />4. Contractor shall maintain an inventory of one (1) gallon kitchen pails to provide to Residential 1369 <br />Customers and Multi-Family Occupants, with replacement pails to be provided upon request. 1370 <br />Contractor may replenish the inventory in a manner to meet the annual demand for kitchen 1371 <br />pails using funds allocated within the education and outreach budget described in Exhibit C. 1372 <br />E. Maintenance, Cleaning, Painting. All Containers shall be maintained in a safe, serviceable, and 1373 <br />functional condition and present a clean appearance. Such maintenance shall include but not be 1374 <br />limited to ensuring that Bins have operational wheels if equipped. Contractor shall repair or replace 1375 <br />all Containers damaged by Collection operations in accordance with standards specified in Section 1376 <br />5.5.D and Section 4.9 for Public Litter Containers, unless damage is caused by Customer's gross 1377 <br />negligence, in which case, the Customer will be billed for repair or replacement of Container at a 1378 <br />City-approved Rate for such service. All Containers shall be maintained in a functional condition. 1379 <br />Docusign Envelope ID: 908A450D-1F36-4C09-B8A4-C1D639B5A05A