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Page 8 of 25 <br />Alameda CTC Annual Paratransit Program Plan Application <br />Application Period: July 1, 2025 - June 30, 2026 <br /> <br />Based on the data provided to us by GoGo Technologies, the average trip <br />length is 5.1 miles. <br /> <br />Regarding outliers, the rides that were over 30 miles were to and from cities <br />outside of the service areas. For example, one to and from Kaiser in South San <br />Francisco, and the second to and from the Veteran’s Affairs Medical Center in <br />Martinez. <br /> <br />2. Will your agency’s program for FY 2025-26 conform to the Paratransit Program <br />Implementation Guidelines, as required? <br />[X] Yes <br />[ ] No <br />A. If “No”, explain below and contact Alameda CTC staff to discuss. (prior to <br />February 22, 2025) <br /> <br /> <br />3. If proposing any service or program changes in FY 2025-26 from the current year, <br />FY 2024-25, describe the changes and explain why they are proposed. Describe <br />how these changes will impact the ability of older adults and people with <br />disabilities in your community to meet their basic life needs. <br />The following services/programs are being proposed to complement the <br />program’s core services. <br /> <br />Door-through-Door/Volunteer Driver Program : The RideCare program provides a <br />caring connection for older adults and individuals with disabilities that <br />coordinates transportation and connects this population to locations throughout <br />greater Alameda County with a special focus area of San Leandro. Volunteers <br />are recruited, vetted and trained so program participants feel comfortable. In <br />addition to getting transportation support to the doctor or to the store, <br />participants are given an opportunity to have a social interaction with another <br />person, get out of the house, and experience a one-on-one connection with a <br />community volunteer. The rider is greeted at their own home by the volunteer, <br />who drives them directly to their destination. During the ride, the driver may <br />accompany the rider into their desired destination, decreasing heightened <br />anxiety that the rider may feel about going into their appointment or activity. The <br />rider is assured that someone is waiting for them and will be available to take <br />them directly back to the comfort of their own home or designated location as <br />soon as the appointment is completed. <br /> <br />Meal Delivery Program: Mercy Brown Bag Program provides program <br />participants with a bag of healthy food twice a month to older adults in <br />Alameda County. Program staff are concerned about a growing trend of <br />existing participants no longer able to prick up their grocery bag twice a month <br />due to either health conditions or increased mobility limitations associated with