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Page 21 of 25 <br />Alameda CTC Annual Paratransit Program Plan Application <br />Application Period: July 1, 2025 - June 30, 2026 <br /> <br />Alameda CTC FY2025-26 Annual Paratransit Program Plan Application (July 1, 2025 – June 30, 2026) <br />Attachment Table B: Description of Planned Program <br /> <br /> <br /> <br />Contractor Need(s) Met <br />Column A Column B Column C Column D Column E Column F Column G Column H Column I Column J <br />Eligible Service/Program <br />Type <br />Drop-down Menu <br />Service/Program/Project <br />Name <br />(Should also note Type in <br />some way) <br />If service is contracted, <br />provide name of <br />contractor/service provider <br />Need(s) this Service Meets <br />(E.g. medical, grocery, recreation, <br />regional trips, etc.) <br />Fare/Cost to Consumer <br />Fare Medium <br />(E.g. online, cash, voucher, <br />reimbursement, annual fee, <br />etc.) <br />Vehicle Accessibility <br />(wheelchair or mobility <br />devices that require a <br />lift/ramp) <br />Drop-down Menu <br />Is this a same day or pre- <br />scheduled service? <br />Drop-down Menu <br />Is this service fixed <br />route, origin-to- <br />destination service (e.g. <br />door-to-door), or door- <br />through-door? <br />Drop-down Menu <br />Service Area <br />Accessible Shuttle FLEX RIDES Shuttle (Fixed <br />Route) <br />MV Transportation Free shuttle rides for basic life trips - <br />medical, shopping, recreation <br />NA NA Accessible Same Day Fixed Route San Leandro <br />Same-Day Transportation FLEX RIDES On Demand GoGo Technologies Subsidized curb-to-curb services for <br />basic life trips - medical, shopping, <br />recreation <br />Subsidized fare. Rider pays <br />first $4 per one-way trip. <br />Subsidized program pays up to <br />$16 per one-way trip. If total <br />cost of one-way trip exceeds <br />$20, rider will pay excess <br />amount in addition to initial $4. <br />Credit Card/bank account Accessible Same Day Curb-to-Curb San Leandro, Alameda, <br />Ashland, Castro Valley, <br />Cherryland, Dublin, <br />Emeryville, Fremont, <br />Hayward, Livermore, Newark, <br />Oakland, Pleasanton, San <br />Ramon, Union City, San <br />Lorenzo, Berkely, and <br />Fremont. <br />Customer Service and Outreach Staff/Supplies/Insurance NA Providing equitable program access <br />to multilingual customers, <br />increasing awareness and providing <br />customer service in customers' <br />primary language <br />NA NA San Leandro <br />Mobility Mgmt/Travel Training Customer Service and Outreach Consultant TBD Project assessment, planning, <br />implementation and evaluation. <br />Program oversight, budget <br />administration, strategic <br />partnerships, policy/protocol <br />development. <br />NA NA San Leandro <br />Accessible Shuttle FLEX RIDES Emergency <br />Evacuation <br />MV Transportation Medical/emergency NA NA Accessible Same Day Door-to-Door San Leandro <br />Capital Purchase Fleet Replacement NA "Free shuttle rides for basic life <br />trips - medical, shopping, <br />recreation <br />" <br />NA NA NA <br />Group Trips San Leandro Day-Trip Shuttle <br />Service <br />MV Transportation Day trips to parks, events, shows NA NA Accessible Pre-scheduled Curb-to-Curb East Bay and San Francisco <br />Management/Overhead Professional Services for <br />Program Design <br />TBD Program assessment and design NA NA <br />Meal Delivery Senior Grocery Delivery <br />Program <br />Vietnamese American <br />Community Center of the East <br />Bay (VACCEB) <br />Equitable Food Access for seniors <br />and persons with disabilities <br />NA NA Not Accessible Pre-scheduled Door-to-Door San Leandro <br />Door-through-Door/Volunteer <br />Driver <br />Pilot RideCare Program-- <br />Volunteers Assisting Seniors <br />CityServe of the Tri-Valley Medical Appt. transportation and <br />Support Services <br />NA NA Not Accessible Pre-scheduled Door-to-Door San Leandro and surrounding <br />East Bay communities <br />Capital Purchase Updates to stop amenities TBD Supports health and safety NA NA San Leandro <br />Cost to Consumer For Trip Provision ServicesService/Program Type and Name