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12 <br />Of the clients served, 85% had their immediate <br />needs met partially or fully by the unit at primary <br />contact. <br />Were the <br />Client’s needs <br />met? <br />Nov <br />'24 <br />Dec <br />'24 <br />Jan <br />‘25 <br />Feb <br />‘25 <br />Mar <br />’25 <br />Apr <br />‘25 Total % of <br />Total <br />Fully 31 50 54 51 51 62 299 46% <br />Partially 31 34 36 37 50 69 257 39% <br />No 6 12 17 18 17 25 95 15% <br />Total 68 96 107 106 118 156 651 100% <br />•Examples of fully met include “transport to a desired location” <br />and “diffused a situation” <br />•Examples of partially met include “moved along” and <br />“referrals” <br />•Examples of not met include client refusal of services. <br />Client Needs <br />0 <br />10 <br />20 <br />30 <br />40 <br />50 <br />60 <br />70 <br />80 <br />Nov Dec Jan Feb Mar Apr <br />Client Needs Met on Initial Contact <br />Fully Partially No