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Initial Call Data <br />•Average ARU response time is 9 minutes <br />•ARU is averaging over 8-10 calls per day <br />•Average time-on-task of approximately 27 minutes <br />•In the initial six months of service from team launch, the ARU <br />answered: <br />•625 9-1-1 calls <br />•Initiated 121 follow-up visits <br />•68 on-view calls <br />•In the last three months the team has also fielded 58 Direct Calls <br />7