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OPERATIONS AND MAINTENANCE PROGRAM © 2025 Fischer Compliance, LLC. All rights reserved. Sewer System Management Plan licensed for San Leandro use only. Page 25 of 57 4.2. Preventive Operation and Maintenance Activities WDR REQUIREMENTS Att. D-4.2 (pgs. D-4/D-5) ”A scheduling system and a data collection system for preventive operation and maintenance activities conducted by staff and contractors. The scheduling system must include: • Inspection and maintenance activities; • Higher-frequency inspections and maintenance of known problem areas, including areas with tree root problems; • Regular visual and closed-circuit television (CCTV) inspections of manholes and sewer pipes. The data collection system must document data from system inspection and maintenance activities, including system areas/components prone to root-intrusion potentially resulting in system backup and/or failure.” COMPLIANCE The City uses ICOM3 to manage the collection system preventive maintenance program. Maintenance planning and scheduling is used to establish annual and other periodic maintenance goals. These goals include the sewer pipe scheduled cleaning and CCTV inspection objectives. The ICOM3 Planner is used to assign maintenance frequencies to the collection system components. In the ICOM3 Planner mode, a set of assets or activities can be defined as a route. Planned maintenance activities can be grouped logically by geographic area, project, activity type or priority and displayed on the map or in an organized list view. Routes can then be broken down into work orders, which can be assigned to any Collections worker. Once the work order has been created, it remains open until the cleaning has been accomplished and a report has been submitted. ICOM3 allows the supervisor to monitor the completion of cleaning objectives. The system facilitates issuing, both electronically and on paper, copies of all work orders for activities planned and scheduled in the system. Work orders are issued for all maintenance management activities, inspections, customer service calls, and spill response. This includes issuing work orders for both scheduled and unscheduled inspections, cleaning, and other maintenance activities. Work orders are generated for routine sewer cleaning, CCTV inspection (condition assessment and construction inspection), FOG activities, repairs, refurbishments, replacements, manhole/structure inspections, service calls, and spill reporting. The scheduling system allows staff to put certain activities on a preventive schedule and rely on ICOM3 to automatically create work orders on a prescribed interval. EFFECTIVENESS The City utilizes the following Key Performance Indicators for measuring effectiveness of this Element: • Are the City’s maintenance, operations, engineering work orders periodically audited for accuracy and completeness? • Does the City monitor “open,” “overdue,” or “not yet completed” work orders to ensure completion of tasks? • Are inspection and maintenance activities reducing the number and volume of spills? • Is maintenance work being completed as scheduled?