CSA_Agreement_Between_The_city_of_SL_&_Visionary_Integration_Professionals LLC.

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Consulting Services Agreement between City of San Leandro and Last revised 01/12/2026 Visionary Integration Professionals, LLC Exhibit B – Page 1 of 4 EXHIBIT A/B SCOPE OF SERVICES, COMPENSATION & REIMBURSABLE EXPENSES Introduction This Statement of Work (“SOW”) dated November 24, 2025, defines the professional services (collectively, the “Services”) to be provided by Visionary Integration Professionals, LLC (hereinafter “VIP”) to the City of San Leandro (hereinafter “Department”). This SOW is governed by the Master Client Agreement, executed January 4, 2022, and describes the work to be performed by VIP. Scope of Services – Overview The City of San Leandro’s (SL) Engineering Remediation project went live on November 3, 2025. VIP has supported numerous clients identical to these services being requested by San Leandro by providing maintenance and support services after a major release to production. Typically, we see the greatest need for support during the first 6 to 8 months after go-live. After that, the need for support levels out. The exception to this is whether the Department desires many enhancements and/or additional support as defined and maintained in the product backlog. Further details of these San Leandro post implementation maintenance services are included in this Scope of Work (SOW). This includes a base post implementation support period of nine months. The City of San Leandro has requested additional maintenance and operations services, including possible changes and enhancements. The City of San Leandro changes and enhancements include Finance Reports, Cashiering enhancements, and post-production support. SOW Services - Details Introduction VIP’s approach to support is straightforward. VIP provides what the Department wants, how much the Department wants, and when the Department wants it within the level of support you purchase. The Department is buying maintenance and support services using unique and specialized skill sets and deep experience (including best practices) to support alignment with the implementation functionality implemented for the Engineering program. This initial base support is estimated to be nine months. Services Provided Simply put, VIP’s intent is to support what the client needs. VIP builds customized and targeted services for the Department based on the Department’s requests and our analysis of those requests. This can include on-going maintenance and support services including bug fixes, knowledge transfer and training, enhancement requests for additional decision logic fine tuning, business verification policy changes, configuration, automation, reports, etc. The following summarizes enhancement requests for Engineering. For all items listed below, the scope includes modifications to existing areas or implementation of new ones. Docusign Envelope ID: 143E7D7E-E6A5-49A9-9415-FFF64525A69E