Agmt 2000 Alameda County Industries Inc ACI

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7.2 RECEIPT OF PAYMENT The Contractor shall deposit all amounts received from Customers for Franchise Services into such accounts to be established by the Contractor as may readily permit audit by the City. 7.3 MONTHLY 131LLING STATEMENT AND REMITTANCE For each month the Contractor shall prepare and provide to the City a Monthly Remittance by the 15th of the following month. The Monthly Remittance shall consist of the payment on the note. Franchise fees and revenue neutrality payments shall be remitted within twenty (20) days after the end of each quarter of the Fiscal Year (September 30, December 31, March 31, and June 30). Any liquidated damages assessed will be added to the Monthly Remittance by the Contractor. The Monthly Remittance and quarterly remittance shall be accompanied by a Franchise fee report and revenue neutrality report in a farm acceptable to the City setting forth the basis and calculation used in computing the amount due. 7.4 DELINQUENT ACCOUNTS The Contractor shall make a goad faith effort to collect delinquent payments from Customers. Services, however, shall not be suspended and City shall endeavor to lien property receiving Franchise Services whenever the Contractor has made good faith diligent efforts to collect such delinquencies. The Contractor shall reconcile payments made by Customers to amounts billed to such Customers and shall send at least two delinquency notices to Customers that do not make timely payment of amounts billed. The Contractor is not responsible to remit to the City any portion of an uncollected account. Nor is the City in any way responsible to assist the Contractor in collecting delinquent accounts, or in any way responsible to recompense the Contractor for Rates lost due to delinquent accounts(except to lien properties). The Contractor shall with each Monthly Remittance provide a brief listing of the Customer name and the duration of delinquent accounts by Customer class. 7.5 DISPUTES REGARDING REMITTANCES If the City disputes any amount remitted by the Contractor as part of any Remittance, the City shall provide the Contractor with a written objection within 15 days of the receipt of such Remittance indicating the reasons for the City's objection to or disagreement with such amount If the City and the Contractor are not able to resolve such dispute within 30 days after the City's abjection, either party may refer such dispute to mediation and arbitration pursuant to Article 12.6. Nothing contained in Article 7.5 shall limit the City or any authorized officer of the City or any other governmental agency from raising a further objection to any amount billed by the Contractor pursuant to an audit conducted pursuant to Article 8.4. ARTICLE $. FINANCIAL RECORD KEEPING AND REPORTING REQUIREMENTS 8.1 ACCOUNTING AND RECORDS The Contractor shall maintain in its office, and shall require any Subcontractor to maintain, full, complete and separate financial, statistical and accounting records, pertaining to cash, billing and disposal a:~wpa~start~a~cn,~'i~n~t~~,~z.,~a ovovoo ~ Page 34 of 59