Reso 2006-127 - Laserfiche WebLink

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-- Alameda Countywide Homeless and Special Needs HousingP/an 2006-2007 ACTION STEPS: MEASURING SUCCESS AND REPORTING OUTCOMES In order to identify successful approaches and target resources toward best practices, it will be essential to track consumer and program data and regularly analyze outcomes. Outcomes should focus on real change in people's lives, and be meaningful, measurable, and realistically within the capacity of both the providers and consumers to achieve. In addition, systems and programs should be regularly assessed through collecting and analyzing data that measures effectiveness and efficiency in achieving stated outcomes. Strategy M-l recommends the coordination of data tracking and outcome measurement between systems. Because each system is in the process of upgrading or adding new functionality in its data collection system, now is the time to coordinate data collection and reporting and address the many practical and ethical considerations, as well as legal restrictions, regarding how confidential information is recorded and shared. Coordination will need to be phased in. 2006~2007 action steps for key management-level liaisons from each major system include: > Developing a comprehensive understanding of data collection systems, reporting requirements, and ability to report on the same client-level data in the same way. > Collaborating to develop memoranda of understanding between systems that outline work plans and time lines for establishing common data definitions and reporting functions. > Establishing baseline data from which future changes will be measured. > Identifying potential outcomes that are meaningful and measurable, reasonably within the systems' ability to influence them, and consistent across systems. 2006-2007 Action Plan-Page 9