Agmt 2007 MV Transportation Inc - Laserfiche WebLink

Home

EXHIBIT A SCOPE OF SERVICES 1.0 SERVICE OVERVIEW The information below describes the most current status of the paratransit program. Depending on the funds available, and the cost of service, these parameters may be expanded or reduced. [t is the desire of the City of San Leandro to maximize the level of service that can be provided for the fixed funds available. The Flex Shuttle service includes the Shuttle Bus, Curb-to-Curb (CTC) Service, Out-of--Town Medical Trips (OTMT) and Interim Service. Group Trips are also offered through the paratransit program. I.0.1. Shuttle Bus The Flex Shuttle Bus operates on a one-hour and ten minute loop using a Iift- equipped 22 passenger bus that accommodates 2 wheelchairs. Scheduled time points are established at key locations within San Leandro. The scheduled time points form a "one-way loop" and serve as formal bus stops for passengers to use the service as walk-ons, not requiring a reservation. There are currently thirteen (13) shuttle stops at specific locations within the city limits Pi ure 1 Shuttle stops may change within the contract period to meet demand. Changes will be made in consultation with the Consultant. The CITY shall be solely responsible for the identification, design, placement and maintenance of any fixed-stop locations. The service began as a deviated-route service, allowing the shuttle to deviate off the route for scheduled pick-up and drop-offs and then return to the scheduled time points. Although the service has since been modified to a more traditional fixed- route shuttle, we have found that we have some capacity to deviate off the fixed route. It is the City's desire to maintain this capability. 1.0.2. Curb-to-Curb Service (CTC) The Flex Curb-to-Curb service is operated as a standard reservation based service using alift-equipped 22 passenger bus that accommodates 2 wheelchairs. Eligible riders call the CONSULTANT to make a reservation to pick them up and drop them off at a specific location within San Leandro City limits. A trip may be scheduled up to 5 days in advance. Rides are reserved on a first call, first serve basis. Same-day reservations are to be accepted as available. 1.0.3. Out-of-Town Medical Trips (OTMT) Consulting Services Agreement between January 1, 2008 City of San Leandro and MV Transportation, Inc.-Exhibit A Page 1 of 16