3B Public Hearing 2008 0707 - Laserfiche WebLink

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Non-Emergency Ambulance Services 2 June 30, 2008 The County Ordinance contains provisions regarding the issuance of a certificate of operation for ambulance service and ambulance permits based on operational requirements and standards. County EMSA will develop operational requirements and standards with which all certified and permitted providers must comply. The certification and permitting standards include provisions related to ambulance inspections, insurance coverage, communication standards, quality management, disaster operations and special event stand-by. The County EMSA will provide administrative oversight of many aspects of non-911 ambulance service, including: policies, procedures and protocols, response time standards for non- emergency responses in each area of the County, identification of required clinical or operational reports and dispatch records, personnel requirements, equipment requirements, vehicle requirements, other clinical, operational and dispatch standards, clinical and operational data reports, special event stand-by, and emergency and disaster operations. The County Ordinance includes an enforcement section which provides that the County EMSA has the right to inspect the records, facilities, equipment, supplies, personnel and methods of operation of permittees. The section also provides that any user of a permitted ambulance service may file a written complaint with the County, which the County will investigate. In the event that any inspection or investigation results in a finding that the permitee is in violation of the provisions of the Ordinance, the County may suspend or revoke the company's certificate of operation. Moreover, the County EMSA may impose fines on permittees for, among other things; failure to comply with the Ordinance's reporting provisions or the equipment, vehicle and personnel standards. (In the event that a fine is levied against an ambulance company based in San Leandro, the fines shall be disbursed to the City.) Finally, any violation of the County Ordinance may also be charged as a misdemeanor. The City will also benefit from the development of an emergency disaster response, mass casualty, or special event service that can fully utilize ambulances from all ambulance companies within Alameda County. San Leandro residents will be assured of regulated ambulance service in which quality will be consistent from company to company through medical oversight and ambulance inspections, as well as uniform safety, medical and training standards. Current City Council Policy Not Applicable Previous City Council Action(s) Not Applicable City Council Committee Review and Action Not Applicable Applicable General Plan Policy Not Applicable