3B Public Hearing 2008 0707 - Laserfiche WebLink

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(E} The PERMITTEE or their employees shall report any response to anon- emergency request for ambulance s®rvice that Is responded to by a unit not staffed and equipped at the appropriate service level to the COUNTY on an Unusual Occurrence form within ten (10) days of the incident. 6.114.280 DISPATCH (A} Each ambulance Company providing servlc® under this ordinance shall assign at least one person or an agency to be responsible for receiving calls and dispatching ambulances. The PERMITTEE shall have a Dispatcher Training Program that includes prioritizing tasks including, but not limited to, call intake, unit assignment, crew utilization and computer input; documentation and reporting; communication equipment; and compliance with the COUNTY'S policies, procedures, andlor protocols covering ambulance service operation, ambulance transport, equipment, ambulance personnel, and standards of dispatch. Dispatchers shall be certified in CPR/AED. (B) Each PERMITTEE ambulance dispatch center shall have access to ReddiNet for the purpose of county system status updates. 6.114,290 PROHIBITIONS Ambulance companies are hereby prohibited from engaging In the following activities; (A) Permitting the operation of an ambulance in any manner contrary to the provisions of this ordinance or contrary to any applicable statue, rule, or regulation. (B) Responding to a call when not requested to respond to that call by an individual requesting that service or the appropriate dispatch center. (C) Causing or allowing its ambulances to respond to a 9-1-1 emergency call location without first receiving a specific request from an Alameda County approved dispatch center. (D) Providing At_S s®rvice without being authorized by the COUNTY to provide such service. (L) Providing Critical Care Transport services without possessing a current and valid Critical Care Transport Certificate of Operation and associated ambulance permit(s). $.114.300 ADVERTISINt; (A) No person or organization shall announce, advertise, offer, or in any way claim that it provides non-9-1-1 ambulance service unless It possesses a current, valid, l3LS or CCT ambulance Certificate of Operation. (B} No person or organization shall announce, advertise, offer, or in any way claim that it provides emergency 9-1-1 service unless it has been approved as an emergency 9-1-1 provider by the COUNTY. (C) Any use of a telephone number on an ambulance for non-emergency ambulance service shall include the phrase "FOR EMERGENCIES, CALL 9-1-1" in capital letters that are at least as big as the lepers used for the telephone number. 18