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policies and procedures pertinent to DSFRC), training, and cross-training, followed by relevant comments. Information is derived primarily from interviews with the program directors but also takes into consideration comments shared by others in the surveys. Department7Program Director '-Manuals "" Training Cross- - trainin Garfield Childcare Ctr Sandra Jordan 2.5 4 4 Center policies are provided in writing but not procedures. The parent handbook serves as a reference for some items. Procedures are relayed verbally in staff meetings. Experienced teachers can fill-in for each other easily. Ms. Jordan is leaving in June and David Mason will be re lacin her. . , ,, 'Roosevelt,Cbildcare Ctir ~- Brian ~~'agenseller : ,.c ~ ~ `" ~` 4 ~= :" ' ~Mr ti'4'agenSeller uses fob descriptibr~s' th~i; parent handbook;' a checklist he treated, "artd various handouts and d~cumetits`"(but rto{ to a "sin~~le document j that otrtline procedures to. trairi,sfaff. They c~)arclinate «~ru1l:~vith tltc scho~~l ~ The'-Center filtictions w-e11 tnhi;; "a~b~enc~. ~ ~ ~ - 1190 Childcare Ctr Nelly Gebhardt 2.5 4 4 The parent handbook is used as a reference but procedures are relayed verbally. Training is 1-2 times per month and arranged by others. Would like team building training added. Teachers fill in capably for each other when needed. Jeffelr•~onfChildcalre,Ctr ~~' Cluistiita.Cienga ! ~,~,~_ ~'~ ~ d: ~ =I Uses parerit~haridbook,~,einplpyee:'handbobk, "and job: de~criptionti for irainiilg: Policies and pt~icedures are"relayed ;verbally Tiinin~ ~~roftd~d by D.S>~I~.C/state, ."7t~ers V ca sthly~~'ill in for~each other _ ___ _ _~ Basic Needs Emile Awwad 2 4 3 Mr. Awwad has been with DSFRC since 1992 and does not document procedures. He and one of his staff train volunteers on-the job and inform them verbally of policies and procedures. Others would not easily be able to take over for him though many of his volunteers have been with him for years and are able to easily fill in for other volunteers. Tpformation;Tec;fin©lo 'cs Peter-;~rla~ " ~~;r ~~ ~ M~~~~.. ~ :" Ivfr Ennis has one full time staff perSorl and lpart-time ccinsultanf Helping htm.;~Hts - ._ _. . ~~li,ardware documentation is pro~-ided by o~the~ ctmpaziies Currently,.all softw are_~is being '`- ~»pgraded and wild came with docttitentatiori~'-His polictcs ai1c1 prOC~dures are'r)ot" documented. 1n his ~puzipn ziew generation"soft~i~are should be >.{seJ to set up deparfuierital does"{such`asprocedural ni,irttials) and to coiitroTrevisionsf~ir~all -.- departments:, _Mr Emus c~esigzled'the intake system _onwhicli`DSFRC heavtl}'-relies and = itt~is nc~t docuni~ntt,d anywhere ~He supplte, trainin~~ tv other personnel as re~lu~sted, No c_inc. ~ rxu~d reply c ~ huri or ~~l m ea~i ly~. ~- - - ~ :,, _ _.._ ~ - ~ Sustainability Study: Davis Street Family Resource Center - 4/08 Page 40 of 96