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San Leandro LINKS Rider Survey <br />Please complete this survey to help us improve the LINKS shuttle service. Thank you. <br />1 <br />What was your reason for riding the shuttle today? <br />i Commute to work <br />a Errands/shopping/library <br />s School <br />a Davis Street Family Resource Center <br />s Other (please specify) <br />2. What is your home ZIP code? <br />3. Which days do you ride the shuttle? (please circle all that apply) <br />Mon Tue Wed Thu Fri <br />4. Do you ride the shuttle in the... <br />i Morning only 2 Afternoon only 3 Both morning and afternoon <br />5. Before you got on the shuttle today, did you.... <br />i Ride BART _ <br />a Ride AC Transit _ <br />3 Walk from home <br />a Walk from work <br />s Drive alone to the LINKS shuttle stop <br />6 Other (please specify: ) <br />6. If it weren't for the LINKS shuttle, how would you travel to work? (pick one) <br />i Drive alone 6 Take AC Transit and bicycle <br />a Take AC Transit ~ Carpool or vanpool <br />3 Take BART and AC Transit s Get dropped off by car <br />a Take BART and walk 9 Walk or bicycle all the way to work <br />s Take BART and bicycle io Couldn't continue working at this location <br />7. If the LINKS shuttle were eliminated, would it create a financial hardship for you? <br />i Yes 2 No <br />8. Please rate the shuttle service on the following factors: (circle one number in each row) <br /> Poor Avera a Excellent <br />Overall Quali 1 2 3 4 5 <br />Schedule 1 2 3 4 5 <br />Comfort/Safe 1 2 3 4 5 <br />Driver Courtes 1 2 3 4 5 <br />9. Which aspect of the LINKS service is most important to you? Please check only one. <br />i Free a Safe <br />2 Schedule/ frequency s Reliable <br />3 Route 6 Convenient <br />10. In a typical week, how often is the shuttle bus too crowded to be comfortable? <br />i Never <br />z Once or twice a week <br />3 Three to five times a week <br />a More than five times a week <br />s Not sure, ride infrequently <br />PLEASE TURN PAGE OVER TO COMPLETE SURVEY <br />