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San Leandro 11NXS 1008 lhuttle Rider Survey <br />San Leandro LINKS <br />2008 Shuttle Rider Survey <br />Table of Contents <br />Executive Summary ................................................................................. ........................................ l <br />Background .............................................................................................. ........................................ 2 <br />Survey Methodology ................................................................... <br />............ <br />............................ <br />............2 <br />Trip Purpose ............................................................................................ ........................................2 <br />Local Employees ..................................................................................... ........................................3 <br />Home Locations ....................................................................................... ........................................3 <br />Daily Shuttle Use ..................................................................................... ........................................4 <br />Mode Use with Shuttle .......................:.................................................... ........................................5 <br />Alternatives to LINKS ............................................................................. ........................................ S <br />Financial Hardship ................................................................................... ........................................6 <br />Evaluating the Shuttle .............................................................................. ........................................7 <br />Effects of Increased Ridership ................................................................. ........................................9 <br />Most Important Feature of the LINKS Service ....................................... ........................................9 <br />How Heard about LINKS Shuttle ............................................................ ......................................10 <br />Spare the Air Days ................................................................................... ......................................1 l <br />BART Riders and the LINKS Shuttle ............................................:........ ......................................11 <br />Trip to BART ........................................................................................... ......................................13 <br />Distance to Origin Station ....................................................................... ......................................13 <br />How Long Commuters Have Been Using BART and LINKS ................ ......................................13 <br />Ways to Improve LINKS Service ............................................................ ......................................14 <br />Conclusions and Recommendations ......................................................... .....................................14 <br />Appendix -Questionnaire <br />Valerie Brock Consulting June, 1008 <br />