Reso 2008-153 - Laserfiche WebLink

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Exhibit C Tune 12, 2008 San Leandro Transportation Management Organization Board of Directors 262 Davis Street San Leandro, California 94577 Subject: Proposed Change to the Duties and Responsibilities of the Executive Director of the San Leandro Transportation Management Organization Dear Board of Directors: It has been my pleasure to serve as the Executive Director of the San Leandro Transportation Management Organization (TMO) for the past six years. The increase in ridership, almost doubling from 95,000 in 2002 to mare than 184,000 in 2007 speaks volumes regarding the valuable service the LINKS Shuttle provides to businesses, mainly manufacturers, in West San Leandro_ Following numerous discussions with the City of San Leandro (City}, we are in agreement that a modification to the current duties of the Executive Director would best serve the TMO. The recommended change is for the City to assume some of the adrriinistrative responsibilities currently handled by Galvan and Associates. Following is the revised list of the duties and responsibilities proposed for the Executive Director of the TMO: 1. Oversee all aspects of contract compliance with contracted service vendors and providers, including, but not limited, to the services of a transportation provider, including regularly scheduled meetings to review service levels and monitor of contractual obligations. 2. Serve as a liaison with shuttle riders and respond to inquires as necessary to insure high- quality service delivery_ 3. Serve as the program liaison to the TMO, the City, the San Leandro Redevelopment Agency and various granting agencies such as the Metropolitan Transportation Commission, Bay Area Air Quality Management District, Alarneda County Transportation Improvement Authority and the Congestion Management Authority. 4. Develop and maintain aggressive marketing strategies for the LINKS Shuttle program, including marketing calls to educate the business community about the service and provision of marketing materials. S. Oversee the preparation of an annual ridership survey in compliance with granting agency requirements and work with the City to insure that all necessary documentation is -_..-... _..-- ---- ~ubmittedtoeach-gr~ritirTgagencyiii-atiirielymanner:---"---------------- ---------------- ---- --- - --- ... ____.__.