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Alameda County Transportafion Improvement Authority <br />Special Transportation for Seniors and People with Disabilities <br />^ No <br />Narrative Responses for C and D above: <br />Survey & Workshop Results: <br />1. Majority of the trips are for medical appointments, shopping and banking. <br />2. Riders greatest concern is that the Curb-to-Curb or Out-of--Town Medical service is full <br />and they cannot get the ride that they need. <br />3. Riders prefer a fare increase over service reduction. <br />• What needs or priorities have been identified that will be met by proposed service <br />changes? <br />• What needs or priorities will still not be met even after implementing proposed service <br />changes? <br />• How many potential riders do you estimate will use this service this coming fiscal year? <br />Responee• <br />Needs/Priorities that will be met after implementing proposed services changes: <br />1. We hope that the Hayward-San Leandro Shuttle Connection will alleviate some OTMT <br />demand because riders can take the Shuttle Connection to Hayward Kaiser and other <br />medical facilities located in Hayward. <br />Needs/Priorities that will not be met after implementing proposed services changes: <br />1. Service hours will be reduced on the Shuttle Service. <br />2. Group Trips will be eliminated. <br />3. Riders indicated that they prefer a fare increase over service reduction. Unfortunately, <br />we must implement both in order to reduce program costs. <br />FY 2008-09 Rider Estimates: <br />• 1600 Registered Riders <br />• 200 Unduplicated Riders -Curb-to-Curb Service <br />• The number of unduplicated riders on the Shuttle Service is not measured. <br />Is your program currently meeting the Minimum Service Levels? (See appendix) <br />^ Yes. ®No. ^ N/A - ADA Provider. <br />If your answer is "No", which ones are you not meeting and how? <br />Response• <br />C:\Documents and SettingsUcmyersU.oval Settings\Temporary Internet Files\Content.0utlook\OES 1NYN2\MB Annual Program <br />Application Cover FY0910.doc <br />Page 11 of 18 <br />