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7/15/2009 <br />SERVICE RATING <br />Pickups are on time ,~:,:. <br />Person I call to schedule...;... <br />Drivers know the area well r.~,,,,,. <br />Drivers make effort to... , >.._ <br />Ride is comfortable ~,;. _. <br />Service can take me to..~ . z ,, <br />1 <br />Vehicles are clean & well... h,,,.. <br />I feel safe when riding <br />Drivers Are courteous to... .. <br />-~ -7 - <br />0 50 100 150 200 <br />Disagree <br />'; No Opinion <br />Somewhat Agree <br />Strongly Agree <br />OTHER TRANSPORTATION SERVICES USED <br />1zo <br /> 1os <br />100 <br /> <br />so <br /> <br /> 64 <br />60 <br />40 <br /> <br />20 <br />7 <br />O ~ _..__. T •__ __ T T T -. T.. __.-_ ~ <br />Family & BART/AC Drive Self East Bay Full Fare Other <br />Friends Transit Paratransit Taxi <br />49 <br />4 <br />