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Exhibit B/PROJECT MANAGEMENT, INSTALLATION AND TRAINING SUPPORT SERVICES AND FEES Page 2 4. Interface Installation Service Fees A flat rate fee is charged far the installation of selected interfaces on Exhibit A. This fee does not include hardware and/or third party product costs. Whenever possible, this work will be done remotely, resulting in savings in travel costs. If on-site installation and training is required Customer will be responsible for the actual travel costs. Installation includes the following interfaces with these corresponding fees. (a) Operating System Assurance 57,000 (anticipates two software installation trips) (b) 9ll Interface X2,000 (c) Redundancy $8,000 (d) lndentix 53,000 (e) State/NCIC 56,000 (~ New World Mug Shots/Imaging X3,000 (g) GEO File Implementation X3,000 TOTAL $32,000 New World's implementation services are to assist and train customers in preparing the Geo-files for use with the MSP software. The Customer is responsible to provide at the very least a centerline street file with specific data requirements. (The required street data can be found in the MSP Mapping Requirements document.) If Customer has other map layers New World will review and assist in waking these files compatible. If Customer does not provide other map layers, New World will work with Customer to create these layers. Customer is responsible for having clear boundaries laid out for map layers. 5. SupporC Service Fees Estimate The 1,300 hours of training and installation support services cost has been calculated using a rate of $120 per hour. Additional services are also available at the rate of X120 per hour This rate is protected for two years from the date New World executes this Agreement. After two years, Customer shall pay the then-current hourly rate for all Exhibit B support services rendered. based on the services suggested above, the Project Management, Training and Installation Support Service, Prime Contractor Services and Interface Installation Service cost will be a total of $283,000. (Plus all actual and reasonable trawl expenses incurred by New World divided proportionately between all New World customers visited on a single trip and actual employee travel time for Installation and Training up to but not exceeding four (4) hours per Customer visit.) 6. Additional Services Available Other New World services may be required or requested for the following: (a) Additional software training; (b) Tailoring of Licensed Standard Software by New World technical staff and/or consultation with New World technical staff; (c) New World Consultation with other vendors or third parties; (d) Modifying the Licensed Standard Software; (e) Designing and programming Custom Sottware; (f) Maintaining modified Licensed Standard Software and/or Custom Software. Customer may request these additional services in writing using New World's Request For Service (RFS) procedure (or other appropriate procedure mutually agreed upon by Customer and New World). CONFIDENTIAL (Rcvfscd 02/10/04) City of San Lcandrq CA